Product Manager

General information

Country


USA


State


North Carolina


City


Charlotte


Descriptions & requirements

About the Role

As a Product Manager, you'll drive execution and own a defined area of responsibility within TQL's technology ecosystem, which may include a product, application, workflow, or functional area. You'll lead the understanding of customer and business needs and translate those needs into clear priorities, well-defined requirements, and high-quality user stories that guide development teams. You'll partner closely with engineering and product leadership to define problems, shape solutions, and ensure delivery of outcomes that create meaningful results for users and the business.

What's in it for you:

• $86,000- $123,000 base salary
• Advancement opportunities with aggressive and structure career paths
• A culture of continuous education and technical training with reimbursements available
• Hybrid work environment with the ability to work remotely 40 hours per month
• Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT

What we're looking for:

• You have a bachelor's degree in business, information systems, computer science, data, or a related field, or equivalent experience
• You have 2-4 years of experience in product management, business analysis, software delivery, customer experience, or a related role
• You have experience working with agile development teams
• You are skilled at defining problems and connecting work to customer and business outcomes
• You are a clear, concise communicator who partners effectively across technical and non-technical teams
• You have an analytical mindset and can interpret user insights and delivery data
• You demonstrate strong ownership, organization, and accountability for results

What you'll be doing:

• Lead discovery to understand user workflows, pain points, and business processes
• Define clear problem statements grounded in customer and business needs
• Identify opportunities for meaningful impact within your assigned area
• Translate customer and business needs into well-defined requirements and high-quality user stories
• Break larger initiatives into structured, actionable work
• Own and prioritize the backlog for your assigned area
• Maintain backlog clarity, sequencing, and readiness
• Identify and communicate dependencies, risks, and tradeoffs
• Partner with engineering, QA, design, and analytics to drive execution
• Ensure shared understanding of priorities, context, and intended value across stakeholders
• Use data, user feedback, and delivery insights to evaluate progress and refine priorities
• Prepare materials for demos, sprint reviews, and stakeholder updates

Where you'll be: 200 Regency Executive Park Dr Suite 100 & 200, Charlotte, NC 28217

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.


As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.


What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at View email address on click.appcast.io