Community Operations Director

WellBe Clinical Director

The Clinical Director, Clinical Field Operations is responsible for modeling the WellBe values and mission. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the Company, among all departments, and all external stakeholders. The Clinical Director, Clinical Field Operations role helps to support ongoing leadership and operational management of assigned geographies. S/he is responsible for following the rules and regulations of state and federal regulatory agencies and other certified agencies for their region. This position is responsible for providing operational and patient care leadership while supporting the company's overall business strategy and supports the daily implementation for all clinical operations and quality patient care related functions and performance of the assigned geography. The Clinical Director, Clinical Field Operations is expected to foster positive and effective working relations with senior leadership and management, local market management, and business ancillary departments for the purpose of achieving the company's vision, mission, and objectives.

WellBe Clinical Director - What to Expect:

• Provides primary leadership for APPs in assigned geography.
• Responsible for ongoing clinical and professional growth and development of all APPs in their assigned geography.
• Develops and maintains good working knowledge and expertise of all key clinical areas to support the care delivery for high-quality patient care, clinical practice compliance, quality functions, and patient/member experience.
• Provides input for operational and clinical improvements.
• Analyze data, determine trends, formulate action plans to address areas of need and execute plans to achieve business goals.
• Provide effective local operational leadership for execution for implementation of new initiatives and existing processes.
• Executes key program goals and focuses on KPIs for their geography.
• Helps to train and ensure all market assigned colleagues are aware of and comply with company, government, and patient policies, procedures, and regulations.
• Continually monitors market for educational needs and works with clinical director and education team to identify market or business wide opportunities for educational gaps.
• Recruits, hires, orients, provides mentorship, and evaluates new staff positions to meet WellBe and patient needs.
• Works directly with key roles and Community Medical Directors within the assigned Region.
• Carries out all supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Functions in WellBe APP assigned role as needed to support market growth, development and educational needs including supporting a small patient panel based on market needs.

Job Requirements

Must Haves

Educational/Experience Requirements :

• Valid Nurse Practitioner license with completed certification in areas of Family, Adult, or Adult/Gero.
• Master's Degree or higher (required)
• Minimum of 3-5+ years of direct people leadership/management experience (required)
• Minimum of 5+ years of NP or related nursing work experience
• Previous experience in home care, hospice, palliative care, or geriatrics strongly preferred, other complex patient health care experience also beneficial.
• Prior start up experience (preferred)
• CPR certification (Required).
• DEA possession or eligibility

Required Skills and Abilities:

• Proficient with office software including Electronic Health Record, Scheduling Software and Ring Central Applications.
• Microsoft Office experience
• Time management
• Community resource relationship building
• Cross team collaboration
• Tracking university contract affiliation agreements
• Delegation
• Advocacy skills
• Developing and managing processes
• Developing standards

Supervisory Responsibility: Directly oversees staff within an assigned geographical area.

Travel Requirements: Travel may be required up to 50% locally.

Work Conditions: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 35 pounds. Specific vision abilities required by this job include close vision.

WellBe Senior Medical is an equal opportunity employer. We embrace diversity, inclusion, and equity and encourage all interested readers to apply at wellbeseniormedical.com/careers.

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change, or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.