Senior Project Manager (B2B Tech)

Job Description

Creative Agency is seeking an experienced Senior Project Manager to work within strategic accounts, with a specialized focus on technology & B2B clients.

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Prior experience managing B2B and Technology clients is required to be considered for this role.

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This position combines project leadership, client relationship management, and operational excellence to deliver exceptional results for our most sophisticated accounts. Key responsibilities of this role are:

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Project Leadership & Delivery

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• Lead complex projects from initial discovery through successful delivery, ensuring timelines, budgets, and deliverables are consistently met
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• Collaborate with clients and cross-functional teams to define project objectives, scope, timelines, and resource requirements
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• Guide creative and technical teams through multiple concurrent initiatives while maintaining clarity and strategic focus
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• Proactively monitor project health, identify potential risks, and implement solutions to keep deliverables on track
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• Maintain comprehensive project documentation and task management systems that support team efficiency and client transparency
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Program Operations & Resource Management

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• Partner with the creative team to properly staff projects from concept to delivery, ensuring the right talent is in place to meet deadlines and deliver quality work
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• Partner with finance teams to develop accurate budgets, monitor project profitability, and optimize resource allocation
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• Develop and refine project frameworks, processes, and tools to continuously improve operational efficiency
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• Manage external vendor relationships to supplement internal capabilities as needed
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• Protect project scope and profitability while maintaining flexibility to meet evolving client needs
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Strategic Account Management

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• Build and nurture long-term client relationships by deeply understanding their business priorities and consistently delivering measurable results
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• Partner with senior leadership on contract negotiations, including statements of work, change orders, and scope modifications
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• Identify expansion opportunities within existing Tech and B2B accounts and develop compelling proposals to grow partnerships
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• Establish and track key performance indicators aligned with client business objectives
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Experience:

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• 6-8 years in digital or integrated agency environments ( Time spent within an agency setting is required to be considered for this role )
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• Proven ability to manage multiple projects and client relationships simultaneously
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• Strong project estimation skills based on real-world experience
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• 2+ years writing scopes of work and contracts
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• Experience working within Workfront platform
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