Vice President, Human Resources

About Us:

God's Love We Deliver, a nonsectarian organization, is the New York metropolitan area's leading provider of life-sustaining meals and nutrition counseling for people living with severe illnesses. Begun as an HIV/AIDS service organization, God's Love provides for people living with more than 200 individual diagnoses. God's Love cooks and home delivers the specific, nutritious meals a client's severe illness and treatment so urgently require. Meals are individually tailored for each client by one of our Registered Dietitians, and all clients have access to unlimited nutrition counseling. God's Love supports families by providing meals for the children and senior caregivers of our clients. All of our services are provided at no cost to our clients.

About the Role:

God's Love We Deliver is experiencing a period of critical transformation as we define our workforce, infrastructure, and operational capacity to support the organization's preparation for the future. To support this evolution, we are seeking a strategic, hands-on, and highly collaborative Vice President of Human Resources to serve as the Chief Human Resources Officer's key partner and second-in-command.

The Vice President, Human Resources will play a critical leadership role in translating organizational and People strategies into operational excellence. As the CHRO's trusted advisor and thought partner, the VP will oversee the day-to-day leadership of the HR function while helping drive enterprise-wide initiatives related to talent, culture, workforce planning, employee relations, compliance, organizational effectiveness, and HR operations.

This role requires a leader who can seamlessly move between strategy and execution, serving as a coach to managers, mentor to HR staff, and partner to leaders across the organization. The VP will be instrumental in building scalable people practices that support growth while preserving the mission-driven, inclusive, and compassionate culture that defines God's Love We Deliver.

This is a senior role requiring a regular 5 days in one of our 3 office locations (SoHo, West Village, Sunset Park, Brooklyn). Flexibility is key and remote work is supported for 1 day per week when needed.

Responsibilities:

Strategic HR Leadership:

• Serve as the primary partner and deputy to the CHRO, helping to shape and execute the organization's People strategy.
• Lead HR initiatives that support organizational growth, workforce planning, succession management, and talent development.
• Act as a trusted advisor to executives and department leaders on organizational, workforce, and people-related matters.
• Provide leadership continuity in the absence of the CHRO and represent Human Resources in key meetings and organizational initiatives.

Human Resources Operations & Service Delivery:

• Oversee the daily operations of the Human Resources function, ensuring effective, responsive, and customer-centered service delivery.
• Partner with HR team leaders to establish priorities, monitor performance, and ensure successful execution of departmental objectives.
• Drive continuous improvement of HR systems, policies, workflows, and service standards.
• Leverage HR metrics and workforce analytics to identify trends, inform decisions, and improve organizational outcomes.

Employee Relations & Risk Management:

• Serve as the senior escalation point for complex employee relations matters, conducting investigations and guiding resolutions with fairness, consistency, and empathy.
• Coach managers on employee performance, conflict resolution, workplace concerns, and engagement strategies.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Partner with legal counsel and organizational leadership to proactively manage risk and minimize exposure.
• Maintain oversight of key compliance initiatives, audits, reporting requirements, and workforce policies.

Talent Acquisition, Development & Retention:

• Partner with leadership to develop workforce strategies that attract, retain, and develop high-performing talent.
• Oversee recruiting operations and talent acquisition practices to ensure an exceptional candidate experience and strong hiring outcomes.
• Lead efforts to strengthen onboarding, career development, leadership development, and succession planning programs.
• Promote a culture of accountability, feedback, professional growth, and continuous learning.

Compensation, Benefits & People Programs:

• Support the design, implementation, and administration of competitive compensation and benefits programs.
• Partner with the CHRO on compensation planning, market benchmarking, promotion practices, and pay equity initiatives.
• Ensure performance management programs align with organizational goals and support employee development.
• Monitor industry trends and recommend innovative practices that enhance employee experience and retention.

Culture, Engagement & Inclusion:

• Champion initiatives that strengthen employee engagement, wellness, belonging, and organizational culture.
• Advance diversity, equity, inclusion, and access strategies through policies, programs, and leadership practices.
• Partner with leaders to foster a workplace culture rooted in respect, accountability, collaboration, and mission alignment.
• Support change management efforts that help employees successfully navigate organizational growth and transformation.

Team Leadership:

• Directly supervise and mentor members of the Human Resources team.
• Build leadership capability within the department through coaching, development, and succession planning.
• Foster a high-performing, collaborative HR team that delivers exceptional support across the employee lifecycle.
• Support budget management and resource planning for the HR function.

About You:

Qualifications:

• Bachelor's degree required; Master's degree, JD, or advanced HR certification preferred.
• Minimum 8-10+ years of progressive Human Resources leadership experience, including at least five years managing HR teams and organizational initiatives.
• Experience serving as a senior HR business partner or HR executive in a complex, growing organization.
• Demonstrated expertise across employee relations, talent acquisition, performance management, compensation, benefits, compliance, and organizational development.
• Strong knowledge of federal, state, and local employment laws and regulations.
• Experience leading organizational change and workforce growth initiatives.
• Proven ability to balance strategic priorities with operational execution.
• Strong analytical capabilities with the ability to interpret workforce data and translate insights into action.
• Demonstrated commitment to diversity, equity, inclusion, and belonging.
• Exceptional communication, presentation, and relationship-building skills.
• Strong coaching and influencing skills with the ability to partner effectively across all organizational levels.
• Highly organized with exceptional attention to detail and follow-through.
• Proficiency with HRIS systems, reporting tools, and Microsoft Office.
• Available to work early mornings, evenings and weekends as needed.