Case Management Manager

Leading a team of case management professionals, the full-time Manager, Case Management will provide operational direction, support transplant center relationships, and oversee service quality while coaching staff to enhance performance. Key responsibilities Manage day-to-day operations of the Case Management teams, ensuring high-quality support and adherence to service standards Monitor team performance, implement solutions for inefficiencies, and provide coaching and development opportunities for staff Collaborate with internal and external partners to resolve operational issues and maintain effective communication across teams Required qualifications Bachelor's degree in a health-related field or equivalent experience 3-5 years of leadership experience in a healthcare or clinical setting Knowledge of case management processes and healthcare industry standards Strong skills in training, mentoring, and coaching teams Proficiency in Microsoft Office and multiple software applications