Manager - Audit Planning & Capacity Management

Job ID: 26014447Posted: 2026-09-28Location: New York, NY, United States; Phoenix, AZ, United StatesSalary: $89250 - $150250 annually + bonus + benefitsJob Function: Internal AuditSchedule: Full timeShift: DayWorkplace: HybridCareer Area: Operational Risk Management and Control ManagementCompany: American ExpressDescriptionAbout the Internal Audit Group at American Express  Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilitiesHow will you make an impact in this role?The Internal Audit Group (IAG) is seeking an Internal Audit Manager based in New York aligned to the Internal Audit Group’s Professional Practices team. In this highly visible role, you will contribute to the vision and strategy of the Audit Planning & Capacity Management team to build, enhance and maintain IAG’s audit universe and annual audit plan.ResponsibilitiesManage and support the annual audit planning process, including maintenance of the audit universe, audit entity risk assessments, capacity planning activities, and development of the annual audit plan for the Parent Company and Subsidiary Banks.Govern audit planning methodologies, risk assessment processes, audit universe changes, and audit entity lifecycle management, including the creation, modification, and monitoring of audit entities, special reviews, risk ratings, and related planning activities.Monitor ongoing audit plan execution and audit plan changes, providing effective challenge and analysis of proposed changes, assessing impacts to coverage, risk profiles, resource capacity, and regulatory requirements.Prepare and deliver management reporting, communications, analyses, and presentations for Internal Audit leadership, executive management, and the Audit Committee, including audit plan metrics, business monitoring activities, audit universe reporting, and strategic planning updates.Partner with audit leadership, product management teams, and stakeholders to support strategic initiatives, large-scale organizational changes, and audit technology enhancements, including governance and data management activities across tools to improve audit planning, reporting, and risk coverage.Participate in IAG’s regulatory activities which include meeting overviews and deliverables of regulatory requests related to IAG’s audit plan and/or universe.Maintain awareness of current, best-in-class internal audit practices and peer-benchmarking. QualificationsFive or more years of experience in internal audit, assurance advisory, public accounting (financial services, banking/ capital markets industry experience, preferred)Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA or equivalent), preferredStrong knowledge and appreciation of Internal Audit regulatory standards and industry best practicesStrong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue managementExcellent analytic and problem-solving skills (issue identification, problem structuring, analysis, development of root causes and recommendations), including the ability to analyze results and data to identify themes and/or create opportunities for improvementExcellent written and oral communication skillsExcellent interpersonal skills, including a demonstrated ability to work within high-performing teams, as well as independentlyPragmatic “team player” with ability to partner with members across the audit organization and outside stakeholdersProficiency in Microsoft Office and experience in use of automated reporting and analysis toolsCollege degree or advanced degree in Accounting, Finance, Business administration, or equivalentEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.