Senior Deal Desk Analyst

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn’t just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000 law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world‑class partners including Spark Capital, Andreessen Horowitz (A16z), Menlo Ventures, and Lightspeed. Built by a world‑class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI‑Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best‑in‑class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. The Role Eve Legal is an AI‑powered platform transforming how plaintiff litigation firms operate. As we continue to scale our products, customer base, and go‑to‑market organization, the Deal Desk Analyst plays a critical role in ensuring commercial transactions are executed efficiently, accurately, and in alignment with company policies. Partnering closely with Sales, Customer Success, Finance, Legal, and RevOps, this role helps drive operational excellence through sound deal guidance, process optimization, and data‑driven decision‑making. As a foundational member of the Deal Desk team, the analyst will contribute directly to building the systems, processes, and commercial rigor needed to support Eve’s continued growth and scale. Core Responsibilities Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution. Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements. Administer approval workflows, escalating non‑standard transactions and complex deal structures while maintaining visibility into high‑priority opportunities. Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements. Identify inefficiencies within the quote‑to‑cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility. Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement. Evaluate AI‑powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous‑improvement mindset. Required Qualifications 5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high‑growth B2B SaaS environment. Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes. Hands‑on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce). Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles. Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion. Experience leveraging AI‑powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes. Ability to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiences. Demonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situations. Preferred Qualifications Experience in a high‑growth B2B SaaS startup (Series A–C preferred). Experience building or scaling Deal Desk, Commercial Operations, or Quote‑to‑Cash processes. Familiarity with SaaS metrics such as ARR, ACV, NRR, GRR, and subscription billing models. Experience supporting complex commercial transactions, including enterprise, multi‑year, and non‑standard deals. Advanced proficiency with Excel/Google Sheets and experience with BI/reporting tools. Experience with HubSpot, DealHub, or similar CRM and CPQ platforms. Experience leveraging AI tools and automation to improve commercial operations and workflow efficiency. Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience). Location Due to our sales teams being fully distributed, the ideal candidate will reside in the Mountain or Central time zone. If a candidate is in the Bay Area, they will work in a hybrid capacity in our office in San Mateo 3 days per week. Compensation Base + Equity Tier 1: Bay Area $140,000 - $180,000 Tier 2: Denver, Chicago, Phoenix, Dallas, Houston, Atlanta, Austin, Charlotte: $120,000 - $160,000 Tier 3: Other $110,000 - $150,000 Final compensation will be determined based on a variety of factors, including but not limited to relevant experience, skills, interview performance, and the scope and level of the role and candidate. US Base Salary Range $110,000—$160,000 USD Benefits Competitive Salary & Equity 401(k) Program with Employer Matching Health, Dental, Vision and Life Insurance Short Term and Long Term Disability Commuter Benefits Autonomous Work Environment Workplace Setup Reimbursement Telecomm Stipend Flexible Time Off (FTO) + Holidays Quarterly Team Gatherings In office employees only Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr