Medical Assistant Supervisor

At Wellspire Medical , we see healthcare as more than medicine-it's about people. Every day, we proudly serve the communities of Humble, Atascocita, Kingwood, Spring, Cypress, and Memorial City with compassion, kindness, and respect.

When you join our team, you become part of a family that is guided by:

• Excellence in Patient Care - going above and beyond to make every patient feel cared for.
• Dedication to Quality - striving to grow together and bring out the best in one another.
• Preserving the Worth and Dignity of Every Individual - treating patients, families, and team members with the same respect we would want for our own loved ones.

Here, you're not just building a career-you're making a difference in the lives of others. We believe in supporting one another, celebrating wins big and small, and creating a workplace where kindness and compassion thrive.

Essential Job Functions:

• Lead, train, and supervise Medical Assistants across assigned clinics
• Develop and implement standardized MA onboarding and training programs
• Conduct skills validation and competency assessments for new and existing MAs
• Provide ongoing coaching, retraining, and performance feedback
• Audit MA workflows, documentation, and clinical accuracy
• Ensure compliance with clinical protocols, policies, and quality standards
• Assist in hiring, interviewing, and onboarding MA candidates
• Implement pre-hire skills testing and evaluate candidate competency
• Support clinic operations including rooming patients, vitals, injections, and procedures as needed
• Ensure proper documentation in EMR (accurate, complete, and compliant)
• Collaborate with leadership on process improvement initiatives Monitor and enforce infection control and patient safety standards
• Serve as a resource for clinical staff and escalate issues appropriately

Marginal Job Functions:

• Assist with inventory oversight and supply management
• Support special projects and clinical initiatives
• Participate in meetings and training development sessions

Education & Experience:

• High School Diploma or equivalent required
• Certified Medical Assistant (CMA/RMA) or Licensed Vocational Nurse (LVN) required
• Minimum 3-5 years of clinical experience in a medical office setting
• Minimum 1-2 years of leadership, training, or supervisory experience required
• Experience in multi-site or high-volume clinical environments preferred

Skills & Competencies:

• Strong leadership and team management skills
• Proven ability to train, mentor, and develop staff
• Advanced clinical skills including: Injections (IM, SQ) Manual blood pressure Patient intake and vitals Phlebotomy (preferred)
• Strong knowledge of medical terminology
• Excellent patient communication and interpersonal skills
• Proficiency in EMR systems (eClinicalWorks preferred but not required)
• Strong organizational and problem-solving skills
• Ability to audit workflows and ensure compliance
• High attention to detail and accountability

Certifications / Licenses:

• CMA (AAMA), RMA, or equivalent certification required
• LVN license (if applicable)
• BLS/CPR Certification required

Other Requirements:

• Ability to travel between clinic locations as needed
• Flexibility to support training schedules and operational needs
• Commitment to maintaining high clinical and operational standards

Work Environment:

• Clinical office setting Fast-paced, multi-provider environment
• Frequent interaction with patients, providers, and staff
• May require travel between multiple clinic locations