Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA w/company matching
• Health insurance
• Paid time off
• Signing bonus
• Competitive salary
• Opportunity for advancement
• Training & development
• Bonus based on performance

ROLE DESCRIPTION:
Andrew Suby - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and tech-savvy , with strong communication and problem-solving skills. They stay cool under pressure and are committed to contributing to a positive, productive workplace . If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

SCHEDULE: Monday - Friday 8:15AM - 5:15PM with a 1-hour lunch break.

OUR AGENCY MISSION:
At the Andrew Suby State Farm Agent office in Marshall, MN, our mission is to be a Good Neighbor by providing personalized Auto, Home, Business, Farm, Life, Renters Insurance, and more. We can also help customers save & plan for their future. Our dedicated team works closely with our customers, getting to know them and what is most important so we may better help protect what they love most.