Business Operations Specialist 2 (2-4 years)

Job Description

Job Description

We are looking for a highly organized Business Operations Specialist to support regional office and property operations in Cambridge, Massachusetts. This Long-term Contract position plays a central role in helping leadership and site teams stay aligned, meet deadlines, and maintain smooth day-to-day business functions. The ideal candidate brings strong administrative coordination skills, comfort with operational systems, and the ability to work effectively across multiple teams in a fast-paced environment.

Responsibilities:
• Oversee operational documentation and compliance tracking, including insurance records, management agreements, tax-related files, and other property support materials.
• Monitor recurring deliverables such as budgets, reports, and internal checklists to help ensure milestones and deadlines are achieved.
• Coordinate onboarding activities for new team members by arranging system access, software permissions, and equipment requests.
• Provide day-to-day support for internal tools and platforms by assisting users, answering questions, and escalating technical issues when needed.
• Maintain shared team resources, including distribution lists, collaboration sites, and internal reference materials.
• Support internal communications by preparing updates, distributing announcements, and reinforcing follow-up items related to training or operational changes.
• Organize meetings and events by managing calendars, securing space, handling logistics, and tracking participation.
• Work closely with operations, property management, IT, and corporate partners to address issues and improve administrative workflows.
• Assist with reporting, data coordination, and process enhancements that support operational efficiency across the regional portfolio.• 2-4 years of experience in business operations, office coordination, administrative support, or a related function.
• Strong organizational skills with the ability to balance multiple assignments and meet time-sensitive deadlines.
• Clear written and verbal communication skills, with the ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Office applications, including Excel, Outlook, Teams, and SharePoint.
• Experience supporting user access, technology onboarding, or business application administration.
• Strong attention to detail, sound judgment, and a proactive approach to problem-solving.
• Ability to work independently while also contributing effectively in a team-based environment.