Export Operations Specialist (CargoWise Expert) (Charlotte)

Export Operations Specialist

Location: HWY 73, Stanley, NC

• If you drive HWY 73 to CLT everyday in traffic, you pass right by our office!

Job Type: Full-Time | On-Site

Position Summary

We are seeking an organized and detail-oriented Export Coordinator to join our Stanley, North Carolina office.

This position is responsible for coordinating international export shipments from booking through departure while ensuring compliance with U.S. export regulations and customer requirements. The ideal candidate is comfortable managing multiple shipments simultaneously, communicating with customers and overseas partners, and producing accurate export documentation for export shipments of all modes-air, ocean, truck etc.

Primary Responsibilities

• Coordinate ocean export shipments from origin through departure.
• Prepare and review export documentation, including:
• Commercial Invoices
• Packing Lists
• Bills of Lading
• Shipper's Letters of Instruction (SLI)
• AES / Electronic Export Information (EEI) filings when required.
• Schedule bookings with steamship lines, NVOCCs, and freight carriers.
• Coordinate pickups with trucking companies and warehouses.
• Communicate shipment status to customers and overseas agents.
• Screen shippers and cargo against applicable databases and BIS/Commerce rules and regulations.
• Monitor shipment milestones and proactively resolve issues.
• Maintain accurate shipment records within the company's operating system.
• Work closely with Customs Brokerage, Operations, and Sales teams to provide seamless customer service.

Qualifications

Required

• Experience in international freight forwarding, logistics, customs brokerage, or export operations.
• Working knowledge of international shipping documentation.
• Understanding of ocean export procedures.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to prioritize multiple shipments in a fast-paced environment.
• High attention to detail.

Preferred

• Experience with AES/EEI filings.
• Familiarity with Incoterms.
• Knowledge of U.S. export regulations.
• Experience using CargoWise or similar freight forwarding software.
• Associate's or Bachelor's degree in Business, Supply Chain, Logistics, or a related field.

What We're Looking For

The ideal candidate is someone who:

• Takes ownership of their work.
• Enjoys solving logistics challenges.
• Communicates professionally with customers and partners.
• Works well both independently and as part of a team.
• Wants to build a long-term career in international logistics and trade.

Why Join W.B. Skinner?

• Family-owned company with over 60 years of industry experience.
• Stable and growing organization.
• Opportunity to expand knowledge in international trade and export compliance.
• Collaborative team environment.
• Exposure to a wide variety of industries and global logistics operations.
• Career growth opportunities within customs brokerage, freight forwarding, and international compliance.