Biling Specialist (Non-Medical) POST NUMBER: 483441

The Billing Specialist is responsible for preparing, processing, and distributing accurate customer invoices while maintaining billing records and resolving account discrepancies. This role works closely with customers, sales, operations, and accounting teams to ensure timely billing, payment processing, and exceptional customer service.

Key Responsibilities

• Generate and distribute customer invoices accurately and on schedule.
• Review invoices for completeness, pricing accuracy, and proper documentation.
• Maintain customer billing records and update account information as needed.
• Research and resolve billing discrepancies, disputes, and payment issues.
• Monitor outstanding invoices and assist with collections activities.
• Process credit memos, adjustments, and account reconciliations.
• Support month-end closing activities related to billing and accounts receivable.
• Prepare billing reports and analyze trends for management review.
• Communicate professionally with internal departments and external customers regarding billing inquiries.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Identify opportunities to improve billing processes and efficiency.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
• 2 years of billing, accounts receivable, accounting, or related experience.
• Strong understanding of invoicing and accounts receivable processes.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience with ERP or accounting software systems preferred.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience with customer billing portals such as Ariba, Coupa, or similar platforms.
• Experience in manufacturing, logistics, distribution, or service-based industries.
• Knowledge of payment applications, account reconciliations, and collections processes.