Customer Advocate

Job Description Kelly Services Inc. is currently looking to place multiple Customer Advocates in temporary to hire opportunities in Wichita Falls, TX. Job Duties Under supervision, you will be responsible for working in a call center to assist members by responding to telephone and written inquiries in a prompt, accurate and objective manner Conducting research You will spend approximately 90% of the scheduled time on the phone according to business need Job Requirements High School Diploma or GED 6 months customer service experience or 6 months office experience Data entry and/or typing experience Social, verbal and written communication skills Analytical and organizational skills and independent decision-making skills Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks Preferred Job Requirements 9 months of experience in a customer service/call center environment Knowledge of medical terminology and anatomy Validated ability to learn quickly and adapt to change Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Direct Staffing Inc