Director of Customer Experience & Operations Excellence
PSS Industrial Group
PSS Cross Country Infrastructure Solutions is seeking a Director of Customer Experience to build and scale a best-in-class CX model across the organization. You will partner with Sales, Operations, Supply Chain and HR to improve responsiveness, accountability, and service consistency. Reporting to executive leadership in a fast-paced, multi-branch environment, you will develop strategy, playbooks, training, and metrics to drive retention, trust, and operational excellence across 40+ locations #J-18808-Ljbffr PSS Industrial Group
Vacancy posted 4 days ago
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