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Director of Customer Experience — AI Platform (NYC)

Lightning

Lightning AI is seeking a Director of Customer Experience to lead our global team of Technical Account Managers and Customer Experience Managers, guiding onboarding, migration, adoption, and expansion of customers on our developer-first AI platform. You'll own the strategy, operating model, and execution of customer experience, partnering with engineering, product, and sales to drive retention, health, and long-term value for enterprise and startup customers in a fast-moving environment. #J-18808-Ljbffr Lightning

Vacancy posted 3 days ago
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