Business Process Analyst

Job Summary:

DT Pro is seeking a Management Analyst to join our team in Norco, CA. This position will support command business operations through data analysis, business intelligence, process automation, and performance reporting. The Management Analyst will develop reporting solutions, improve business processes, and provide actionable data to support leadership decision-making.

Responsibilities:

• Collect, consolidate, and analyze workload, execution, business, and operational performance data.

• Develop and maintain Power BI data models, dashboards, and executive-level reports.

• Design and implement automated workflows using Power Automate to improve business processes and system integration.

• Develop advanced Tableau dashboards and data visualizations for analytics and performance reporting.

• Integrate and transform data from multiple sources to support business intelligence and reporting requirements.

• Identify opportunities to automate manual processes and improve workflow efficiency, data accuracy, and reporting.

• Coordinate business data calls, validate submissions, consolidate responses, and prepare information for leadership review.

• Support command business programs, technical capability assessments, corporate investment programs, and customer satisfaction initiatives.

• Prepare briefs, presentations, reports, and other materials communicating analytical findings and performance metrics.

• Support local ERP activities, including user mapping, access/profile maintenance, HEAT tickets, and business rules maintenance.

• Maintain SharePoint sites, data repositories, document libraries, tracking systems, and program records.

• Develop and maintain SOPs, policies, training materials, technical documentation, and other program-related documents.

• Collaborate with command stakeholders to gather requirements and support business, reporting, and process improvement needs.

Minimum Requirements:

• Active DoD Secret Clearance.

• High school diploma or equivalent.

• 3+ years of experience in business analysis, data analysis, business intelligence, process improvement, or program support.

• Experience with Microsoft Power BI, including data modeling, dashboard development, and business intelligence reporting.

• Experience with Microsoft Power Automate, including workflow design, process optimization, and automated system integration.

• Experience with Tableau, including advanced data visualization and analytics reporting.

• Experience analyzing and presenting business or operational performance data.

• Proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint.

• Experience with ERP systems or business operations within a government, military, or similar enterprise environment.

• Strong analytical, organizational, problem-solving, and communication skills.

• Ability to work independently and manage multiple priorities.

Preferred Qualifications:

• Associate or bachelor’s degree in Business, Data Analytics, Information Systems, Public Administration, or a related field.

• Experience with Navy ERP and HEAT ticketing systems.

• Familiarity with DoD/Navy documentation standards and business processes.

• Experience supporting Continuous Process Improvement (CPI), Lean Six Sigma, or similar process improvement initiatives.

• Prior experience supporting NSWC, NAVSEA, or other DoD organizations.

The compensation for this role: $32.00 - $38.00 hourly

**The range listed represents the company’s good-faith estimate of base compensation for this position at the time of posting. This range reflects what we reasonably expect to pay for the role and may vary based on factors including, but not limited to, geographic location, experience, skills, qualifications, and internal equity. In addition to base salary, this position may be eligible for other forms of compensation, including incentive-based bonuses or commissions, as applicable.

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. 

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