Process Lead

Process Lead

Supervises production team members in a freeze-dried manufacturing or retail packaging environment. Ensures compliance to quality specifications, preserves product integrity, plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures and working conditions. Ensures effective employee relations by providing employee coaching and development and participating in making employment decisions. Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas. Manages departmental performance measures, including visual controls, maintaining QC paperwork, and providing regular progress reports to supervisor. This person will resolve minor to major quality problems with the facility; evaluate and take correct action when necessary regarding product at all levels of product movement; educate and instruct plant personnel in recommended quality control testing, equipment and general sanitation and housekeeping practices while confirming these procedures are maintained.

Living Mercer Values Demonstrates the characteristics and behaviors of an individual who is living Mercer's values. Mercer's values are accountability, continuous improvement, integrity, personal growth and wellness, teamwork, and work-life balance.

Attendance Attendance is essential in demonstrating dependability. A reliable team member is on time for all scheduled shifts and is present as scheduled. Any team member with two or more active steps of discipline for attendance does not meet expectations of position.

Performance Demonstrates the skills and abilities to perform his or her job. Any team member with two or more active steps of discipline for any combination of disciplinary actions does not meet expectations of position.

Safety Good judgement is demonstrated at all times to maintain a safe work environment. Any team member with two or more active steps of discipline for safety related incidents does not meet expectations of position.

Training Current training is an indication of job preparedness from a safety, job skills, and food safety perspective. An employee that has completed all training expectations throughout the year as it pertains to his or her job requirements demonstrates that he or she meets the expectations of his or her position. A person that has past due trainings does not meet the expectations of his or her position.

Attention to Detail Completes tasks efficiently and accurately while paying close attention to detail.

Change Management Is responsible for constructing, developing, and launching new ideas while training others on the best practices.

Communication Possesses strong communication skills and can explain complex concepts in ways everyone can understand. Is often seen as having strong interpersonal skills.

Conflict Management Is able to identify and handle conflicts sensibly, fairly, and efficiently.

Critical Thinking Forms good judgement when evaluating situations and reacting accordingly.

Cross-train Seek to gain and pass knowledge amongst team members by training to skills and tasks.

Data Based Decisions Demonstrates strong quantitative and analytical skills as they apply to reporting and information processing. Uses various methods to make data-based decisions.

Discrepancies Investigate and correct data discrepancies

Documentation Maintain proper documentation and records.

Employee Relations Provides employee coaching and development. Makes employment decisions. Resolves employee issues through problem resolution.

Inspect Inspects equipment or product for conformity requirements and standards.

Policy Enforcement Comply and assist in enforcing all policies and procedures.

Priorities Identifying and aligning priorities with business vision, mission, and values while achieving objectives.

Process and Policies Develop and document processes and policies to maintain and strengthen internal controls.

Product Identification Compares identifying information and counts, weighs, or measures items of incoming and outgoing product to verify information against bills of lading, orders, or other records.

Product Specifications Demonstrates knowledge in product specifications and descriptions, performs the necessary job duties in accordance with product specifications that allows efficient processing.

Productivity Balances quality, productivity, cost, safety and morale to achieve positive results in all areas. Works to continuously improve in all areas.

Quality Standards Must be able to understand quality standards, methods and reporting as required.

Record Keeping Maintain data records on the computer system.

Relationships Works with all teams to maintain effective relationships.

Safety Culture Prioritize a culture of safety and ensure ongoing communication of safety related priorities, champion process improvements with a focus on elimination of preventable workplace incidents.

System Management Manage data systems, to include developing and monitoring data entry, maintenance, tracking, reporting, and output.

Talent Management Engage team members in coaching and support through all stages of the employment life cycle from onboarding to termination.

Technical Expertise Possesses technical expertise in area of specialty.

A demonstrated ability to lead people and get results through others. An ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost, and employee relations. The possession of quality orientation and attention to detail, problem analysis and resolution. In addition to, strong interpersonal and communication skills and an ability to manage multiple priorities.

Place high priority on food safety, quality, and sanitation by understanding and executing Mercer Food's food safety and sanitation policies and procedures. Hold self and others accountable to Mercer Foods food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates. In the absence of Production Manager or Supervisor, serves as back up to ensure all food safety, quality objectives and SQF system requirements are met.

The usual and customary methods of performing the job's functions require the following physical demands: frequent lifting, carrying, pushing, and/or pulling; frequent stooping, kneeling, crouching, and/or crawling; and frequent fine finger dexterity. Generally, the job requires the following percentages of time committed to physical activity: 20% or more sitting, 50% or more walking, and 50% or more standing. The job is performed under frequent temperature variations and in a food manufacturing production environment. Unrestricted visual and audio abilities are required for the safety of all employees. The ability to lift up to 40 lbs. is required.