Area Coach

Cleveland Ohio Metroplex (Akron preferred) $70k-$75k Position Summary We are seeking a dynamic Area Coach to join our leadership team. Reporting to the Area Director of Operations, you will be responsible for providing high-level coaching, direction, and people development for a specific group of restaurants. Your primary mission is to maximize long-term sales and profitability by improving restaurant operations and building a world‑class team of leaders. Operational Leadership & Excellence Performance Coaching: Partner with General Managers (GMs) and their staff to ensure optimum sales and profitability across your portfolio. Brand Standards: Lead Restaurant Management Teams to achieve the highest levels of Quality, Service, Cleanliness, and Food Safety. Certification Oversight: Ensure all GMs and Shift Leads are fully certified and compliant with company standards. Operational Reviews: Conduct comprehensive operational reviews of all day parts at each restaurant location at least once per month. Product Implementation: Successfully roll out new products, procedures, and equipment while maintaining core business systems. Talent Management & Culture Staffing & Retention: Interview, hire, and retain top‑tier management talent. Assist GMs in developing their own leadership teams. “Shoulder-to-Shoulder” Leadership: Work directly with GMs in the field to maintain crew staffing levels, reduce turnover, and foster a fun, high‑energy restaurant atmosphere. Accountability: Adhere to all company people practices and manage corrective actions when policies are not followed. Sales Growth: Analyze sales trends and identify specific patterns and opportunities to drive growth within your territory. Profit Objectives: Meet annual, quarterly, and monthly profit targets as established by the Area Director of Operations. Audit & Security: Complete monthly cash and security audits to protect restaurant personnel and assets. Minimum Qualifications Experience: Proven experience in Multi-Unit Management within the restaurant or retail industry. Technical Skills: Excellent written, verbal, and computer proficiency. Mobility: Reliable transportation is required, as this role involves consistent travel to various restaurant locations. Background Check: This position requires a valid driver’s license and the ability to successfully pass a motor vehicle record check, as well as a criminal background check. Additional Requirements Operational Expertise: Experienced in ensuring operational effectiveness for multi‑unit organizations with a thorough understanding of company standards and procedures. Communication: Strong oral and written communication skills, including public speaking and the ability to conduct effective team meetings. Leadership Style: Ability to provide professional guidance and coaching to both management and Team Members (TMs). Independence: Result‑oriented mindset with the ability to work independently and maintain strong organizational standards. #J-18808-Ljbffr