Automotive Service Advisor

Benefits 401(k) Bonus based on performance Paid time off Employee discounts Training & development Free uniforms Health insurance Profit sharing We run one of the area's busiest service centers, and we're looking for a Service Advisor who wants to earn what they're worth. This is a performance-driven role where top advisors regularly earn $70,000–$100,000+ annually—your income is a direct reflection of your hustle, your people skills, and your ability to build trust with customers who come back again and again. If you know how to have a real conversation with a customer, listen to what they need, and guide them confidently through a repair recommendation—without being pushy—you'll thrive here. What you'll do: Greet customers, listen carefully to their concerns, and perform thorough vehicle walk-arounds. Write accurate, detailed repair orders and communicate clearly with technicians throughout the process. Present service recommendations in a way that educates customers and builds confidence—not pressure. Provide timely updates, manage expectations, and handle any concerns before they become complaints. Maximize shop productivity by coordinating workflow between the service lane and the bays. Follow up after vehicle delivery to ensure satisfaction and drive repeat visits. Consistently meet or exceed individual sales and CSI goals. What we are looking for: A natural ability to connect with people and make them feel heard and taken care of. Proven sales or customer-facing experience in any industry (automotive experience a plus, not required). Strong verbal communication skills—you can explain a complicated repair simply and confidently. The ability to stay calm, organized, and focused when the drive is full and the phones are ringing. A competitive, self-motivated mindset with a genuine desire to grow your income. Professional appearance and demeanor at all times. Basic automotive knowledge, or the eagerness and aptitude to learn quickly on the job. #J-18808-Ljbffr