Customer Service Associate

divh2Customer Service Associate Workout Anytime 24/7/h2pJoin one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among Entrepreneurs Top 500 Franchises for 2024! If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values attitude, care, and excellence./ppAs a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment./ppWe offer:/pulliTraining and mentorship from industry experts/liliFlexible scheduling based on club needs and your availability/liliContinued education and professional development resources/liliFree Workout Anytime membership/liliWorkout Anytime attire provided/liliBonus and incentive programs/liliTeam-building events and employee recognition programs/liliSupportive, non-smoking, health-focused environment/liliOpportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program/li/ulpKey responsibilities include:/pulliGreet all members and guests warmly, providing a friendly and professional first impression./liliCheck in members, verify accounts, and assist with membership questions or updates./liliEngage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm./liliSchedule new members for their initial Success Sessions to help launch their fitness journey./liliProvide information about club services, amenities, and promotions./liliProcess membership enrollments, upgrades, and billing inquiries accurately./liliMaintain the front desk, lobby, and gym floor to company cleanliness standards./liliSupport sales and marketing efforts, including local outreach and promotional events./liliHandle phone calls, emails, and in-person inquiries with prompt and professional communication./liliMonitor club access and follow company safety and security procedures./liliAssist team members with operations, cleaning, and light maintenance tasks as needed./liliUphold all Workout Anytime policies, member privacy, and brand standards./li/ulpQualifications:/pulliStrong communication and customer service skills/liliPositive, energetic attitude with a passion for helping people/liliPrevious experience in hospitality, retail, or fitness preferred/liliComfortable working with computers, POS systems, and scheduling tools/liliReliable, punctual, and organized with strong attention to detail/liliAvailability to work a flexible schedule including evenings, weekends, and some holidays/li/ulpPhysical requirements:/pulliAbility to stand or walk for extended periods/liliLight lifting (up to 50 lbs) for occasional cleaning or stocking duties/liliComfortable working in an active gym environment/liliAll positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company/li/ulpBenefits:/pulliFree gym membership/liliCompetitive hourly pay with opportunities for advancement/liliPerformance incentives and sales bonuses/liliWorkout Anytime branded attire provided/liliOn-site training and access to the Workout Anytime career development path/liliSupportive team culture focused on personal growth and excellence/li/ulpIf youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on attitude, care, and excellence./ppCompensation: $14.00 - $17.00 per hour/p/div