Service BDC Call Center Agent

$17 per hour

Scott Clark Honda

Service BDC Call Center Agent

Join one of the Tennessean's Top Workplaces of Middle Tennessee (for over 5 years) where we believe happy employees make happy customers! We are growing and want you to grow with us too!

Toyota of Cool Springs is seeking a well-spoken, friendly, and customer-centric call center agent.

Job Description

Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.

Responsibilities

Answers incoming calls promptly and professionally
Obtains customer and vehicle information
Creates appointments for vehicle maintenance, service and recalls
Makes outbound calls to existing customers to follow-up on recent service and schedule next appointments

Qualifications

Positive attitude
Well-spoken with previous call center/receptionist experience
Proficiency with computers
Must be able to multi-task
Must be a solution-oriented problem solver
Customer Satisfaction focused

What We Offer

Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour
401(k) Savings Plan with Employer-Match
Medical Insurance
Dental Plan
Vision Plan
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Vacation
5-Day Work Week
Locally Owned
We promote from within

Apply

Vacancy posted 4 days ago

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