Building Service Specialist

Job Description

Job Description

St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.

Position Summary:

Responsible for maintaining all aspects of the facility at St. John’s Meadows and Brickstone including routine service and preventative maintenance, seasonal changes and repairs on building equipment, electrical and plumbing repairs, and new resident courtesy service.

Qualifications & Education Required:

• Must be H.V.A.C. certified
  • High School Diploma or equivalent certificate of completion
  • Three to five years’ experience in construction/building trades, facility maintenance, refinishing and remodeling
  • Good skills with hand tools and power tools
  • Valid NYS driver’s license
  • Knowledge of principles and processes for providing customer and personal services
  • Willingness to embrace and exemplify St. John’s Brand Characteristics

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. 
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Displays sense of urgency
• Works well under pressure
• Passes on information to co-workers with clarity
• Speedy and timely decision maker, ambitious and driven
• Keeps silent when others express themselves
• Adheres to guidelines and established procedures easily
• Enjoys being around people who are different
• Adapts appropriately to cultural differences
• Considers downstream consequences
• Shows self-discipline in all areas
• Focus remains in priorities

Position Responsibilities:

• Perform general maintenance duties, such as mechanical, electrical, plumbing, HVAC and appliance repairs
• Perform routine preventative maintenance on HVAC equipment, lighting, water conditioning systems and other equipment as scheduled
• Perform courtesy service for new residents (i.e. hanging pictures, set up electronic equipment, installing additional lighting and other fixtures, set up television, etc.)
• Perform pool maintenance and requirements mandated by the DOH
• Pool Operation Management Certificate a plus
• Take trash/recyclables from the Trash/Recycle Rooms to the pick-up areas daily
• Escort/assist contractors with periodic inspections and maintenance
• Set-up and break down of furniture and other equipment for scheduled activities and programs
• Order parts and materials, inventory control
• Maintain all tools, equipment, vehicles and supplies in proper condition
• Attend in-service training and education sessions, as assigned
• Perform specific work duties and responsibilities as assigned by Manager

Physical Requirements:

• Walking, running, lifting (as much as 50 lbs.), pushing (as much as 125 lbs.), climbing stairs.

Exposure to Conditions:

• May be exposed to infectious diseases. Exposed to physical aggression