Front Desk Representative

Company Description

At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking a professional and customer-focused Front Desk Representative to provide exceptional front desk support while creating a welcoming experience for visitors and customers. This role is ideal for individuals who enjoy interacting with people and maintaining an organized workplace.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Serve as the first point of contact for guests and customers.
• Coordinate appointments and support daily front desk activities.
• Receive and distribute incoming mail, packages, and deliveries.
• Maintain organized visitor records and front desk documentation.
• Keep the reception area clean and welcoming.
• Support general administrative and office operations.
• Assist team members with routine office coordination tasks.
• Maintain a professional and positive front desk environment.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive and collaborative work environment
• Hands-on front desk and administrative experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively.
• Reliable, adaptable, and dependable.
• Previous experience in reception, customer service, hospitality, retail, or administrative support is a plus but not required.

Additional Information

• Competitive salary ($45,000-$49,000 annually).
• Career growth and advancement opportunities.
• Hands-on training and professional development.
• Collaborative and supportive work environment.
• Opportunity to develop valuable marketing and business skills.
• Performance-based advancement opportunities.
• Full-time position.
• Monday-Friday schedule.
• Paid training.
• Employee recognition programs.
• Opportunity to contribute to exciting marketing projects and campaigns.