Remote Customer Support Director - Lead & Scale Ops
Circle of Greatness
- Remote job
Circle of Greatness is seeking a seasoned Customer Support Director to lead and scale our customer support function. This remote US-based role reports to executives and focuses on building processes, coaching Team Leads, and delivering exceptional customer experiences. You will own QA, SOPs, KPI dashboards, and strategic planning to drive continuous improvement while aligning with company objectives. EST-aligned hours and competitive compensation are offered. #J-18808-Ljbffr Circle of Greatness
$70 per hour
Ethos seeks experienced customer success and support operations leaders to help train their latest language... ..., and slide tasks. This is a fully remote role with 5-20 hours per week, offering... ...candidate has 4+ years owning CS or support ops for a B2B SaaS or services org,...Remote jobImmediate startFlexible hours- VetClaims.ai in the United States is seeking an experienced Assistant Manager to lead daily Customer Support operations in a fully remote role. You will manage CRM-driven workflows and coach a team to deliver high-quality service while safeguarding financial discretion...Remote job
- ...growing international organization, is seeking a Head of Customer Support to lead and scale the department. You will mentor Team Leads, drive operational... ...in collaboration with leadership. The role is remote with a global team and requires strong process improvement...Remote job
$85k - $120k
...regulatory compliance. Your Role:- Customer Support Lead- Full Time W2 Your Impact:- This... ...fintech organization. Location:- Remote, USA Salary:- The salary range... ...stakeholders on a regular cadence. Build for scale. Streamline workflows and design...Remote workFull timeWork at office- We’re looking for a Customer Support Lead to own and elevate the customer support experience for OpenArt’s global users. You’ll lead our customer... ...and automation to deliver faster, higher-quality support at scale. What You’ll Do: Lead global customer support across email,...Remote job
$70k - $90k
...monitoring with silicon photonic chips for data centers Customer Support Lead $70K - $90K Burlington, MA, US / Remote Job type Full-time Role Support Experience 3+... ...from home. We operate two business lines, both scaling quickly: Mail-in blood testing: Growing more than...Remote workFull timeTemporary work- ...Owning the Tier 4 customer segment, the full-time remote Scaled Customer Success Manager will design and implement proactive customer engagement strategies... ...Collaborate with the Customer Success Leader and Support teams to address recurring issues and enhance customer...Remote workFull time
$110k - $140k
...Nine, 20VC, YC , and leading angels, we’re... ...connecting millions and scaling fast. Short on... ...long tail of ~100 customers into repeatable,... ...than reactive support. You'll own it. Salary... ...: Fully remote (EST timezone required... ...and to a head of ops, briefly and clearly...Remote workFull timeWork at officeWork from homeHome officeVisa sponsorshipFlexible hours- ...more, helping pharmacies scale efficiently without... ...Labs is looking for an IT Support Manager to build and... ...our bots depend on at customer pharmacies. You will... ...infrastructure, including 1+ years leading a team or function ~... ...and virtual (VMs or remote desktops) ~ Experience...Remote workContract work
- ...Deadline: 0001-01-01Job Title: IT Support Team LeadLocation: New York... ...seeking an experienced and customer-focused IT Support Lead to provide exceptional... .... Experience using remote support tools and troubleshooting... ...territories, Experis brings the scale, insight and opportunity to...Remote workWork at office
- ...building an AI agent to help families support their aging parents (origin story here... ...guides). The Role We are looking for a Customer Support Lead to be the voice of Mantle for the... ...shape our product, business and culture Remote Fridays: Work from home every Friday....Remote workSecond jobImmediate startWork from homeMonday to Thursday
- Dot Compliance is a leading provider of cloud Quality and Compliance... .... Role Overview As a Customer Support Team Lead, you will manage the... ...leadership as our global team scales. Key Responsibilities Day-... ...expenses Flexible PTO and remote-first work environment Professional...Remote workFlexible hours
- ...Leading a dedicated team of specialists, the full-time Customer Support Team Lead will enhance the customer experience by driving support excellence, managing agent... ...performance, and implementing process improvements in a remote setting. Key responsibilities Improve customer...Remote workFull time
- ...To support the development and execution of a customer support strategy, the full-time Customer Support Lead will manage day-to-day support operations, build the support infrastructure... ...self-service resources while working remotely. Key responsibilities: Own day-to-day...Remote workFull time
$60k - $70k
...platform that processes billions in annual payment volume. As a Customer Support Team Lead , you’ll be at the heart of Mudflap’s mission, guiding a... ...in a senior customer support role - and - 4+ years in a remote customer support role total ~ Experience using...Remote workFull timeLive outImmediate startMonday to FridayShift work$85k - $110k
...Do you love solving tough customer problems and helping a team do its best work? Want... ...are looking for an experienced Customer Support Team Lead with a strong background in online communities... ...holidays plus your birthday ~ Fully remote position (with two in-person meetings...Remote workFull timeFlexible hours- ...Customer Support Lead JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by... ...being, and providing competitive benefits and pay. Location: Remote San Jose, CRI If this job description resonates with you, we...Remote workHome officeFlexible hours
$31.1 - $49.7 per hour
...Customer Support, Team Lead Join to apply for the Customer Support, Team Lead role at Zillow . About The Team Zillow’s Customer Support team is... ...supporting departmental shifts and tooling updates. This role is a remote position. U.S. employees may live in any of the 50 United...Remote workHourly payLive inLocal areaShift work$86.7k - $96.9k
...Operations, Customer Support | Seattle, WA (Hybrid) | Full-Time About Possible Since our founding... ...in a customer support leadership or team-lead role for a consumer application and/or a... ...managing or closely coordinating with remote or geographically dispersed teams across...Remote workFull timeWork at office- ...Veryon is the leading global provider of... ...trusted by over 5000+ customers, 75,000... ...and Services and Support professionals provide... ...Experience Operations (CX Ops) Manager is the guardian... ...long-term, large-scale initiatives and... ...a key partner to Directors of Customer...Remote workFull timeTemporary work
- ...About the role The owner of customer support end to end, and the person who builds Pocket's community... ...into fixes and bets for product and ops The core numbers: deflection rate,... ...obsessed with quality and speed. We are scaling very fast in the US and now European...
- ...AI economy, at global scale, with impact your friends... ...We are looking for a customer-focused, operationally... ...Customer Success Managers and lead our tech-touch digital... ...and proactive customer support Build scalable... ...ongoing development Remote & Office: Internet, commuting...Remote workFull timeWork at officeFlexible hours
$20 - $70 per hour
Great Value Hiring is seeking a Customer Support Assistant to enhance customer experience by providing accurate, empathetic responses to inquiries... ...customer support, and the ability to work effectively in a remote setting. Responsibilities include contributing to AI-driven...Remote jobHourly pay- Role Customer Ops Manager (SAP) Location Tampa, FL 33607 (REMOTE) Pay Range $70.00/Hr. On W2 (Without Benefits) Duration 1... ...field. Demonstrated experience supporting at least one SAP implementation... ...validating data and integrations, leading testing activities, and...Remote workPermanent employmentContract work
- Jobgether, on behalf of a partner company, seeks a Customer Support Lead in the United States to oversee institutional client support, onboarding... ..., and establish performance metrics to improve efficiency. Fully remote within the United States. #J-18808-Ljbffr JobgetherRemote job
- SiPhox Health is seeking a Customer Support Lead to join a fast-moving, highly technical startup focused on home testing and biomarker monitoring. The role blends frontline ticket handling with strategic coaching, QA, and process improvement to enhance the customer experience...Remote job
- Platphorm, LLC is seeking an experienced Customer Support Team Lead to mentor a frontline team and own daily operations for a fast-growing online... ...Help Center, and drive weekly/monthly metrics. This fully remote role offers two in-person meetings per year and requires travel...Remote job
- Placements24 is seeking a Customer Support Lead to drive a remote support operation. You will lead a distributed team, maintain SLA compliance, and implement process improvements to elevate customer experiences. This role emphasizes leadership, analytics, and collaboration...Remote jobHome office
- Selective Insurance is hiring for a remote role focused on assisting agents, insureds, and mortgage companies with questions on applications, billing, claims, and policy issuance. You will coordinate underwriting tasks including endorsements, cancellations, and renewals...Remote job
- Partner Company seeks an experienced Customer Support Manager to lead a high-performing, remote team across phone, email, live chat, and SMS. You will coach specialists... ..., you will drive process improvements and scale support capabilities while maintaining high customer...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Customer Support Director - Lead & Scale Ops. Be the first to apply!
- insurance customer service manager Atlanta, GA
- director customer operations Atlanta, GA
- csm Atlanta, GA
- customer service support manager Atlanta, GA
- entry level customer service manager Atlanta, GA
- customer service executive Atlanta, GA
- senior customer service manager Atlanta, GA
- customer business manager Atlanta, GA
- director customer care Atlanta, GA
- manager customer success team Atlanta, GA

