Remote Customer Support Lead
Placements24
- Remote job
Placements24 is seeking a Customer Support Lead to drive a remote support operation. You will lead a distributed team, maintain SLA compliance, and implement process improvements to elevate customer experiences. This role emphasizes leadership, analytics, and collaboration across departments to ensure consistent, high-quality service from a home office. The ideal candidate has a strong track record in remote leadership, excellent communication, and a passion for customer advocacy in a #J-18808-Ljbffr Placements24
- ...building an AI agent to help families support their aging parents (origin story here... ...guides). The Role We are looking for a Customer Support Lead to be the voice of Mantle for the... ...shape our product, business and culture Remote Fridays: Work from home every Friday....Remote workSecond jobImmediate startWork from homeMonday to Thursday
$60k - $70k
...platform that processes billions in annual payment volume. As a Customer Support Team Lead , you’ll be at the heart of Mudflap’s mission, guiding a... ...in a senior customer support role - and - 4+ years in a remote customer support role total ~ Experience using...Remote workFull timeLive outImmediate startMonday to FridayShift work$85k - $120k
...blockchain technology, and regulatory compliance. Your Role:- Customer Support Lead- Full Time W2 Your Impact:- This Customer Support Lead... ...to an innovative fintech organization. Location:- Remote, USA Salary:- The salary range for this position is $8...Remote workFull timeWork at office$85k - $110k
...Do you love solving tough customer problems and helping a team do its best work? Want... ...are looking for an experienced Customer Support Team Lead with a strong background in online communities... ...holidays plus your birthday ~ Fully remote position (with two in-person meetings...Remote workFull timeFlexible hours$85k - $120k
...all applications and next steps. Our partner is looking for a Customer Support Lead based in the United States. In this role, you will lead... ...quality service. Ability to work independently in a fully remote environment while remaining adaptable to changing priorities...Remote workFull timeWork at office$86.7k - $96.9k
...Operations, Customer Support | Seattle, WA (Hybrid) | Full-Time About Possible Since our founding... ...in a customer support leadership or team-lead role for a consumer application and/or a... ...managing or closely coordinating with remote or geographically dispersed teams across...Remote workFull timeWork at office$31.1 - $49.7 per hour
...Customer Support, Team Lead Join to apply for the Customer Support, Team Lead role at Zillow . About The Team Zillow’s Customer Support team is... ...supporting departmental shifts and tooling updates. This role is a remote position. U.S. employees may live in any of the 50 United...Remote workHourly payLive inLocal areaShift work- Circle of Greatness is seeking a seasoned Customer Support Director to lead and scale our customer support function. This remote US-based role reports to executives and focuses on building processes, coaching Team Leads, and delivering exceptional customer experiences....Remote job
$20 - $70 per hour
Great Value Hiring is seeking a Customer Support Assistant to enhance customer experience by providing accurate, empathetic responses to inquiries... ...customer support, and the ability to work effectively in a remote setting. Responsibilities include contributing to AI-driven...Remote jobHourly pay- Jobgether, on behalf of a partner company, seeks a Customer Support Lead in the United States to oversee institutional client support, onboarding... ..., and establish performance metrics to improve efficiency. Fully remote within the United States. #J-18808-Ljbffr JobgetherRemote job
- Platphorm, LLC is seeking an experienced Customer Support Team Lead to mentor a frontline team and own daily operations for a fast-growing online... ...Help Center, and drive weekly/monthly metrics. This fully remote role offers two in-person meetings per year and requires travel...Remote job
- Selective Insurance is hiring for a remote role focused on assisting agents, insureds, and mortgage companies with questions on applications, billing, claims, and policy issuance. You will coordinate underwriting tasks including endorsements, cancellations, and renewals...Remote job
- A leading real estate platform is looking for a Customer Support Team Lead to empower advocates and drive improvements in customer experience. This remote role requires at least two years of customer service experience and confidence in supporting frontline staff. Responsibilities...Remote job
- Nivoda is seeking a Senior Customer Support Executive to ensure a seamless journey for our retailers across Europe. You will manage inquiries via live chat, WhatsApp, and email, address logistics and order issues, train new joiners, and collaborate across departments to...Remote job
- We’re looking for a Customer Support Lead to own and elevate the customer support experience for OpenArt’s global users. You’ll lead our customer support operations across multiple channels, build clear processes and performance standards, and help us use technology and...Remote job
- The Jackson Agency is a licensed, remote-based insurance brokerage that works directly... ...carriers and use a streamlined, technology-supported process to serve clients who have... ...needs Qualifications Background in sales, customer service, or related field preferred Comfortable...Remote jobFor contractors
$110k
...Package: Up to USD $125,800 Location: Remote Puffy is a Top 5 US mattress brand with... ...hands-on builder who will own the entire customer support tech stack—designing, launching, and optimizing... ...AI-to-human handoffs. You'll also lead and enable a team of agents, driving...Remote jobHome office- ...S. Founded in 2016, we are a remote-first team of over 1,000 people... ..., and are growing our team to support millions more people and their... .... As a Worker Operations Team Lead your primary role is to be an... ...here’s why.” You ensure that the customer experience remains the focal...Remote workShift workWeekend work
- About the Role Our client is seeking an experienced and dynamic Customer Support Lead to spearhead their remote customer support operations. This leadership role is crucial for guiding a team of support agents, ensuring the delivery of exceptional service, and driving continuous...Remote jobWork at officeHome officeFlexible hours
$70k - $90k
...Customer Support Lead Full-time | Remote Americas; U.S. strongly preferred | U.S. business hours SiPhox Health is building the leading home testing platform for biomarkers across inflammation, hormones, and metabolic and cardiovascular health. Six in ten Americans...Remote workFull timeTemporary work- Clipboard is seeking a Team Lead for Worker Operations to coach and develop a 200+ member frontline team serving 400,000+ professionals... ...and maintain high service standards while staying hands-on with customer issues. You will coach to QA metrics, oversee scheduling and...Remote job
- Peak Support is seeking a Bilingual Customer Support & Sales Specialist (English & German) for a fully remote U.S. pool. You will assist customers, partners, and resellers with product inquiries, quotes, and account management, delivering consultative pre-sales and post...Remote job
- Cloudbeds in Thailand is seeking a Customer Support Lead to mentor a team of Thailand Coaches and deliver exceptional customer and technical support to global hospitality customers. You will drive coaching, performance management, and daily leadership to ensure timely,...Remote job
- Departure Travel is seeking a Travel Specialist & Customer Service Advisor to join a growing team. This fully remote position offers the opportunity to guide clients through every travel planning stage, provide prompt communications, and manage bookings with precision...Remote jobFlexible hours
$70 per hour
.../hr, up to $1.4k/week We're working with a leading foundational AI lab to find experienced customer success and support operations leaders who can help train their latest... ...week (or more if desired) Location: Fully remote, work on your own schedule Start date:...Remote workTemporary workImmediate startFlexible hours- ...Account Manager & Customer Support Lead Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth.... ...with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members...Remote workContract workFor contractorsMonday to FridayShift work
- Dot Compliance is a leading provider of cloud Quality and Compliance management solutions... ...processes. Role Overview As a Customer Support Team Lead, you will manage the day-to-day... ...mobile phone expenses Flexible PTO and remote-first work environment Professional development...Remote workFlexible hours
- ...Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for...Remote workWork from homeFlexible hours
$70k
This position leads Customer Support, Warranty and product samples activities; this includes troubleshooting product issues and post-sales warranty repairs both remotely and at client sites. The role Supervises the Support Administrator and Samples Coordinator. To be successful...Remote workFull timeOverseasFlexible hours- : We are looking for a Customer Support Lead (Senior Manager / Director) with 3-5+ years of experience in customer support, customer experience... ..., Maverick Capital, and Norwest Venture Partners. We are a remote first company with employees all over the U.S., Europe and Asia...Remote workFull timeContract work
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