Patient Collections Specialist

PrideStaff has an immediate opportunity to join our growing client's company. We are currently seeking 2 full-time (M-F 8:00 am-5:00 pm)  Patient Collections Specialist in Tracy, CA. These individuals will be responsible for the following:
Job Responsibilities:
· Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
· Contact patients when credit card payments are declined.
· Follow up with refund requests.
· Document all calls and actions are taken in the appropriate systems. Sets the next work date if follow-up is needed.
· Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated.
· Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
· Document all patient complaints/disputes and forward them to the appropriate person for follow-up.
· Perform other duties as needed.
Qualifications/Skills:
· Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team.
· Must excel in organizational skills.
· Must possess strong attention to detail and follow-through skills.
· Education, Training, and Experience
Required:
- High School graduate or equivalent.
- Must type 25-45 words per minute.
Hourly Rate Pay Range: $17.00 to $19.00
· Annual Range ($35,360 to $39,520)
Note: Abundance of O/T Available 
Bonus Opportunity
Team Bonus: $0 to $500 per month (increases hourly rate up to $2 .88 per hour or up to $6k per year)
Profit Bonus: $0 to $500 per month (increases hourly rate up to $2 .88 per hour or up $6k per year)
Total Compensation Opportunity Examples:
Annual Base Pay: $41,735.00 (Estimate incl. 5 hrs O/T per week, Low-range Team and Profit Bonus after 3 months)
Annual Mid-Range Pay: $54,315.00 (Estimate incl. 5 hrs O/T per week, Mid-range Team and Profit Bonus)
Annual Top Pay: $57,895.00 (Estimate incl. 5 hrs O/T per week, Max Team and Profit bonus)
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Compensation / Pay Rate (Up to): $17.00 - $19.00 Per Hour