Administrative Technician (Digital and Social Media Specialist) (Police - PIO) (Unclassified)

Job Title

Digital & Social Media Specialist

Job Description

The duties of this employee are to provide clerical, technical, and administrative assistance in the daily operations of the Marketing and Communication division. Under general supervision, the Digital & Social Media Specialist is responsible for helping to drive the digital marketing strategy on the Cincinnati Police Departments' website, blog, and social media channels. Responsibilities include posting, monitoring, and reporting activity on applicable platforms while staying abreast of emerging trends.

Minimum Qualifications (KSAs)

Knowledge of: Principles and procedures of record keeping, English usage, spelling, grammar, and punctuation, departmental procedures, policies, and rules, basic principles and practices of accounting, as appropriate to assigned area, principles and practices of mathematics, principles and practices of statistics, as appropriate to assigned area, modern office procedures, methods, and computer equipment, principles and practices of program development and administration, principles of business letter writing, report preparation, and record keeping, pertinent federal, state, and local laws, codes, and regulations, principles and practices of workplace safety and business ethics, management skills to analyze programs, policies, and operational needs, video production as appropriate to assigned area of responsibility, grant application process and administration as appropriate to assigned area of responsibility. Skill to: Operate assigned vehicle, machinery, equipment, and tools as appropriate to assigned area of responsibility, operate copy machines, printers, scanners, fax machines, office phone, smart phone, computer, laptop, and iPad, utilize Microsoft Office products including Word, Excel and PowerPoint and various city databases, efficiently navigate the internet, communicate by email using Outlook, and maintain schedules using the Office 360 calendar or designated scheduling software. Ability to: Interpret and apply departmental policies and procedures, work independently in the absence of supervision, research, analyze, and evaluate programs, policies, and procedures, pay accurate attention to detail and quick ordering, coding, and retrieval of information in spreadsheets, customer lists, and account information, prepare clear and concise reports, communicate clearly and concisely, both orally and in writing, establish and maintain effective working relationships with those contacted in the course of work, follow all safety rules and regulations of the department to which assigned. Identify and respond to issues, concerns, and needs, learn total quality management principles and practices, analyze problems, identify alternative solutions, and project consequences of proposed actions, prioritize multiple duties and manage time related to assigned area of responsibility.

Required Education and Experience

Each applicant must satisfy one of the following qualification options: One year of experience in an equivalent support position with an Associate's degree, or college credit equivalent, in a business, communication, management, or closely related field. OR An Associate's degree in a business, communication, management, or closely related field. A Bachelor's degree is preferred. OR Two (2) years of experience in social media content management, website management, multimedia, or a related field. Education may be substituted for experience. Experience may be substituted for education. Other requirements may require a valid Driver's License. May require possession of Notary Public certification. Relevant education may be substituted for relevant experience and relevant experience may be substituted for relevant education; however, applicants must have a minimum of one year of relevant experience. Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

Working and Physical Conditions

Environmental Conditions: Office environment; exposure to computer screens; possible exposure to outside and inside working conditions; working closely with others; maybe required to work alone and unsupervised; may be exposed to excessive noise and moving objects/ vehicles; may be required to work irregular hours. Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time; may require light to moderate lifting, reaching, pulling, and carrying; manual dexterity and audiovisual and linguistic acuity required.

Benefits

The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units. The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques. Equal Employment Opportunity The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws. The City of Cincinnati has 11 paid holidays annually that include: New Year's Day Martin Luther King Day President's Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Day after Thanksgiving Christmas The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan. Eligible dependents include: Legal Spouse or Equal Partner Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order") Step-child Child for whom the employee or employee's spouse/equal partner is a legal guardian A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group. Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors. City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members. City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses. City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount. City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses. This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan. The City provides a defined benefit pension plan for part-time and full-time employees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees. As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.