Senior Administrative Assistant, Executive Suite

Overview In 1971, Yale University established Yale Health to provide health services to its faculty, staff, and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 49,000 members and is committed to an inclusive workplace. Senior Administrative Assistant The Senior Administrative Assistant (SAA) provides high-level administrative and operational support across two key areas: the Communications Department and Recruitment Support/Executive Suite. This dual-role position requires a highly organized, detail-oriented professional who can balance competing priorities while maintaining accuracy, discretion, and efficiency. Additional responsibilities include: Administrative & Executive Support (Executive Suite) Provides coverage, as needed, for a full range of administrative, computing, and secretarial duties, including scheduling, arranging, coordinating, and recording meetings, receptions, and events; determines equipment and logistical needs. Provides heavy calendaring support, meeting coordination, and phone coverage for senior leadership and the Executive Suite. Formats, keyboards, proofreads, and edits correspondence, reports, and other materials, reviews outgoing materials for completeness and accuracy. Answers and screens telephone calls; assesses inquiries and routes appropriately. Prepares and processes expense reports, including travel, CME, and other organizational expenditures. Coordinates travel arrangements, reimbursements, and related logistics. Maintains files and supports confidential administrative processes, including credentialing support for providers as needed. Provides support to recruitment and HR-related administrative functions, including scheduling and coordination. Orders and maintains office supplies; opens, sorts, and distributes mail. Provides cross-coverage for administrative staff and supports additional leadership initiatives as assigned. Communications & Digital Content Support Manages updates and edits to Yale Health’s public website (Drupal) and internal SharePoint resources. Supports development, editing, and distribution of internal and external communications, including newsletters and announcements. Assists with preparation and scheduling of Yale Message e-communications, ensuring timely and accurate distribution. Maintains Communications calendars to align messaging across campaigns and projects. Generates and distributes analytics reports for digital communications as needed. Monitors Communications Project Request Tracker and routes assignments appropriately. Operational, Vendor & Project Coordination Coordinates print, signage, and production requests with vendors and Yale Printing and Publishing Services. Manages ordering, proofing, and installation logistics for signage across facilities. Maintains departmental budgets, spend-down tracking, and processes vendor payments. Oversees inventory of communications and office supplies, including tracking and distribution. Assists in modifying materials using tools such as Canva and prepares final outputs. Program & Organizational Support Provides administrative support for the Communications Internship Program, including onboarding coordination, timesheet processing, and budget tracking. Supports committee work, project coordination, and meeting logistics, including minutes and follow-up. Assists with coordination of organizational events, communications initiatives, and leadership projects. Performs additional duties in support of departmental and organizational priorities. Shift/Schedule Full-Time, Monday through Friday, 8:30 a.m. – 5:00 p.m. Early mornings, evenings, holidays, and recess may also be required. Required Skills and Abilities

1. High degree of initiative, professionalism, and independent judgment with exceptional organizational and multitasking abilities. Demonstrated ability to provide high-level administrative and operational support in a fast-paced environment.
2. Strong written and verbal communication skills with excellent proofreading and editing abilities. Superior interpersonal and customer service skills; ability to work effectively with diverse populations and all organizational levels.
3. Ability to manage confidential and sensitive information with discretion and tact. Strong problem-solving skills with the ability to assess priorities and adapt to changing needs.
4. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with Canva, website content tools, and digital platforms preferred.
5. Ability to learn new systems quickly and work across multiple platforms. Demonstrated reliability, punctuality, and strong attention to detail.
6. Ability to support both independent work and collaborative team environments across departments.

Preferred Skills and Abilities Experience in healthcare, higher education, communications, or administrative support environments. Familiarity with digital content systems (e.g., Drupal, SharePoint), communications platforms, or marketing tools. Familiarity with Canva, website content tools, and digital platforms. Principal Responsibilities Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems. Serves as principal source of information to students, staff, and faculty on policies, procedures, programs, and office activities. Oversees, instructs, and coordinates activities of support staff. Oversees the preparation of materials for grants, contracts and budgets. Monitors expenditures and reconciles financial statements. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences. Assembles and arranges for necessary items. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports. Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. Formats, keyboards, proofreads, and edits correspondence, reports, manuscripts, grants, and other material. Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures. Composes substantive correspondence and written material. Coordinates travel arrangements. Schedules and coordinates meetings and appointments. Orders and maintains inventory of supplies. Takes minutes or dictation. Performs additional functions incidental to office activities. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate’s degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education. Job Posting Date 05/19/2026 Job Category Administrative Support Bargaining Unit EXC Compensation Grade Labor Grade D Compensation Grade Profile Hourly Range Hourly Range $31.83 Time Type Full time Duration Type Staff Fixed Duration (Fixed Term) Work Model On-site Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Health Requirements This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. Equal Employment Opportunity Statement The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. Equal Opportunity Policy The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiry regarding Discrimination and Harassment Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). 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