Residential Counselor

General Summary

Provides structure and support for LADV residents within program guidelines. Exercises leadership during shifts for specific LADV programs.

Duties and Responsibilities

Essential Functions:

• Provides direct care for LADV residents under the guidance of Treatment Plans that have been developed for all residents including but not limited to: teaching and supervising daily living skills; supervising off-site activities and encouraging resident involvement; intervening to promote milieu safety and security in a manner consistent with ethical and legal guidelines; implementing treatment interventions for specific residents according to individualized needs, strengths, and accompanying service plan guidelines; completing progress ("DAR") notes, shift summaries and other essential documentation in a legible, timely, descriptive manner.

• Provides guidance to other RC staff and helps program leadership to implement programming including but not limited to: Assisting director/managers/nurse in operation and management of the milieu for a specific LADV program; Orienting new RC staff to LADV; Assisting LADV director/managers in delegating resident assignment, activities, and milieu tasks; insuring all tasks for a given shift are completed and documented (shift assignment sheet); assigning specific RC staff to implement groups and activities; developing and selecting curriculum for therapeutic groups and activities; coordinating primary RC staff assignments for particular residents; using shift summary to insure continuity of approach across shifts and among all team members for LADV

• Oversees functioning of RC staff, including: role model positive staff/resident contacts; monitor behavioral interventions used; reports job performance issues (excellence and problems) to Program Manager or Program Director; serves as resource and role model for medication assistance procedures, as well as various other aspects of the program; modifies daily resident schedule as needed.

• Implements safety and resident supervision guidelines according to established procedures including: Collaborating with on-duty staff to assess, direct response to, and manage resident behavioral crises and implementing interventions recommended by clinical/administrative personnel.

• Provides medication assistance to residents.

• Provide structure and support for individual and group activities within LADV including: meeting regularly for 1:1 goal review with residents; planning and running therapeutic and recreational activities and groups; and organizing and participating in activities with residents.

Common Expectations:

• Works to maintain a positive working relationship with staff and a respectful living relationship with neighbors and the community.

Required for All Jobs:

• Performs other related duties as identified.

• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Frequently

• Reaching - Rarely

• Talking - Frequently

• Hearing - Frequently

• Repetitive Motions - Occasionally

• Eye/Hand/Foot Coordination - Occasionally

Working Environment:

• Occupational Hazards - Occasionally

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Human Services or Nursing experience. Preferred

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Courses and Training:

• College coursework related to nursing or human services. Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Knowledge and experience that include the skills necessary to provide structure, support, and a "home-like" atmosphere.

• Interpersonal skills (including verbal and listening skills) are necessary in order to establish rapport with the residents and maintain open communication with staff.

• Analytical skills necessary to evaluate communication (verbal and nonverbal) in order to determine what is being communicated and give and document clear, objective, and accurate feedback concerning changes in resident behavior to appropriate persons.

• Knowledge and ability in the care and handling of adults is required, including consideration of the special needs and behaviors of this group.

• Ability to learn and implement Therapeutic Crisis Intervention techniques as needed.

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond.

Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.