Senior Technical Services Specialist

Senior Technical Services SpecialistMaintains and performs complex repair on computer hardware and software. Directly supervises classified employees.Essential DutiesInstalls, tests, and maintains computer hardware; performs routine cleaning and preventive maintenance.Identifies cause of computer hardware problems; resolves or contacts appropriate person for additional assistance.Installs, tests, and debugs client softwareAssists users of department software; answers questions and provides information.Maintains an inventory of supplies and tools, reorders as necessary.Supervises other classified staff. Schedule work and assign tasks; monitor and review performance.Minimum QualificationsRequires an associate's degree in Computer Science and three years of computer experience, or an equivalent combination of education and experienceRequired Knowledge, Skills, and AbilitiesKnowledge of computer maintenance and repairKnowledge of computer operating systemsKnowledge of software used by departmentAdditional Position Information (if applicable)Special Instructions (if applicable)NoneAdditional InformationA criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify.Remote work for positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to View email address on click.appcast.io or View phone number on click.appcast.io. Questions and follow-ups regarding requests should also be directed here.Miami University Values Statement Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to View email address on click.appcast.io or View phone number on click.appcast.io.Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at View phone number on click.appcast.io.Labor Law Posters for ApplicantsPlease visit our Labor Law Posters webpage to access all relevant and applicable labor law information. Miami University