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Vice President, Revenue Cycle Operations - Seasonal Contract

Tampa General Hospital

Job Description – SC Vice President, Revenue Cycle Operations – USFTGP (260001SM) The VP of Revenue Cycle (RCO) for USFTGP plays a key role in setting the strategic vision and long‑term planning, aligning with organizational goals and best practice performance based on industry standards to ensure profitability. The VP reports directly to the SVP of Finance USFTGP and has a matrixed relationship to the FHSC System SVP of RCO. The VP partners with TGH People and Talent, the USFTGP Compliance Officer, Internal Audit for TGH and USF, and collaborates with the Vice President of TGMG and the CEO of UMSA. The VP attends numerous health system, USFTGP, and USF Health MCOM meetings. This position requires a mature executive presence and skill set to educate and make strategic presentations to board members, physicians, leaders, and team members. Essential Functions Responsible for oversight and leadership of the activities and functions for USFTGP Revenue Cycle department including front desk operations, financial clearance, registration, coding, revenue integrity, and accounts receivable follow up. Prepares and is responsible for operating budgets to meet USFTGP goals and objectives. Partners with USFTGP and health system leadership on process improvement, training, technology innovation, analytics, compliance, and vendor management. Manages and oversees the development of technology solutions to improve efficiencies and reduce delays in workflow processes. Conducts revenue cycle analysis, trending, supports executive level reporting and analysis of department performance including key performance indicators, annual goals, and other operational metrics, making continual assessments of operations performance and progress. Manages all aspects of change management as it relates to operational processes to drive process, metrics, staffing, and employee relations. Ensures policies and procedures are current and enforced, business practices are compliant, and a high level of patient and customer satisfaction is maintained across the organization. Serves as a revenue cycle expert and resource to all professional entities across health system and USFTGP Health leaders, including department chairs and administrators; is self‑directed and requires minimal supervision. Develops and executes a detailed plan to improve the revenue cycle for professional billing and to continually improve financial clearance accuracy, coding accuracy, reduce days in AR, increase cash collections, reduce bad debt, eliminate write‑offs due to revenue process issues, and improve patient satisfaction. Ensures that all activities of the Professional Revenue Cycle are performed in accordance with state and federal regulations, mandated collection practices, all regulatory agencies, and are HIPAA compliant. Exercises creative approaches to problem solving; deals with conflict and problematic situations in an open and tactful manner. Epic Professional Billing experience is required. Physician Revenue Cycle experience is required. Required Education Bachelor's Degree in Business Administration, Healthcare Administration or related field. Work Experience Minimum of ten (10) years progressively responsible management experience working within the professional billing Revenue Cycle department, including Revenue Cycle leadership. Epic Professional Billing experience is required. Preference given to individuals with prior experience as Director of Revenue Cycle or above. Experience in large, multi‑specialty, academic physician practice strongly preferred. Experience in a large integrated health system preferred. Technical Knowledge, Skills, and Abilities Proven ability to work collaboratively in group settings with various stakeholders, including executive leadership and physicians. Knowledge of healthcare reimbursement policies. Requires problem‑solving skills, critical thinking skills, and ability to multi‑task. Extensive working knowledge of Medicare and Medicaid regulations relevant to Revenue Cycle. Demonstrated strong written and verbal communication skills. Ability to listen actively and respond to employees, physicians, patients, and payer issues in a competent manner. Demonstrated ability to identify issues affecting cash flow and implement corrective actions in a timely manner. Works collaboratively with financial team to ensure receivables are fairly stated and reserves are adequate. Acts as the primary revenue integrity leader for the organization. Demonstrated ability to identify issues driving denials and initiate action to improve performance. Primary Location Tampa Work Location USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612 Job Type Executive Organization Academic Medical Group Inc Schedule Full‑time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday #J-18808-Ljbffr Tampa General Hospital

Vacancy posted 3 days ago
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