Human Resource Generalist I

This position performs generalized administrative work in Human Resources supporting law enforcement and detention employees. The primary focus of this role is administering and managing comprehensive benefit programs including health insurance, dental, vision, short‑term and long‑term disability, life insurance, flexible spending accounts, legal plan, voluntary benefits, 457(b) deferred compensation plans, Florida Retirement System (FRS) and other employee‑focused resources. This position requires strong customer service skills in support of applicants, staff and supervisors. The duties may include applicant support, onboarding, benefits administration, compensation, classification, labor relations, data entry and management of HR systems and compliance with state and federal employment laws. Responsibilities Administers and oversees all employee benefits programs, including health insurance, retirement plans, cafeteria plans, and disability insurance. Participates in new employee orientation sessions to educate employees about the company's benefits programs and enrollment procedures. Assists employees in selecting appropriate benefits packages based on their individual needs and company policies. Processes benefits enrollments, changes, and terminations in the HRIS system. Provides support to new and existing employees with various HR related topics such as compensation, employee benefits, onboarding, offboarding, employee development and recognition, labor relations, recruitment and data entry using the Banner system. Serves as the main point of contact for employees regarding benefits‑related inquiries and issues. Coordinates with benefits vendors, brokers, and insurance carriers to resolve any claims or eligibility issues. Maintains accurate employee benefits records and ensures compliance with all federal, state, and local regulations. Handles enrollments, COBRA, terminations, changes in beneficiaries, disability, accident and death claims, rollovers, QR DOs, QMCSOs, distributions, loans and hardships, and compliance testing. Oversees maintenance of employee benefits files, maintains group benefits database and updates employee payroll records. Implements new benefits programs. Reviews and analyzes reports provided by vendors. Verifies the calculation of the monthly statements for group insurance policies and maintains statistical data relative to premiums, claims, and costs. Reconciles all monthly benefit billing statements. Audits the accuracy of employee benefits data. Coordinates transfer of data to external contacts for services, premiums, and plan administration. Ensures compliance with applicable government regulations. Reviews, edits, and creates new job classifications. Completes and verifies employee benefit and deduction changes in coordination with County. Establishes and maintains digital files for employees and their human resource related documentation and records. Issues, updates and/or distributes ID cards and/or access fobs. Enters and/or updates personnel database system as required. Arranges, schedules and/or conducts interviews, meetings, employee recognition events and employee development programs. Assists employees with the Tuition Reimbursement Program. Completes and/or coordinates survey responses. Completes verification of employment and public records requests. Prepares and/or updates evaluation software NEOGOV database with employee changes. Knowledge of Human Resources Management and Employee Benefits Administration. Knowledge of insurance principles and practices. Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs. Ability to work closely with others as a team. Ability to effectively communicate both orally and in writing. Ability to prepare and present clear, accurate, concise, and objective written and oral reports. Ability to meet requirements and maintain required licenses and certifications as well as agency required in‑service training. Ability to adhere to the standards and principles of the agency's core values and professionally represent the agency. Ability to report to work timely, consistently and as scheduled. Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace. Other duties as assigned. Required Education & Experience High school diploma or GED and three (3) years of experience in human resources or a closely related field such as payroll administration, labor relations, benefits administration, recruiting, employee relations, or related fiscal operations. Associate’s degree and two (2) years of experience in human resources or a closely related field as described above. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position. Preferred Qualifications Experience working with BANNER HR system. Experience and knowledge in employee benefits administration. Knowledge of all relevant federal and state regulations pertaining to Human Resources. Physical & Work Conditions Must be able to lift, push, carry or pull a minimum of 25 pounds independently. Work is primarily performed in a secure office environment. Position may require travel to attend various meetings and functions related to performance of tasks. #J-18808-Ljbffr