Sr. Technical Account Manager (TAM) (Fully Remote)

Pair with Redox customers to navigate new interoperability standards and enable better patient care. Develop shared strategies to help customers reach scale and expand their use of Redox. Make a positive impact from day one as part of a collaborative and committed team. Job Responsibilities: Partner with enterprise and scaling customers to execute all post-sale functions. Collaborate internally to manage customer success plans and escalations. Maintain internal documentation and create collateral for customers. Required Skills & Experience: 5+ years of deep EHR integration and workflow knowledge. Functional understanding of data formats like HL7v2, XML, X12, APIs. Ability to proactively identify new solutions and manage changing responsibilities. 100% remote first culture with unlimited flexible time off. 401k match, medical/dental/vision, and paid parental leave. R^Charge sabbatical and productivity stipends. Redox Redox is a healthcare interoperability platform that connects and powers real-time healthcare data exchange across a network of 12,000+ systems and organizations. The company is a remote-first, collaborative team processing over 1.2 billion messages per month. #J-18808-Ljbffr Redox