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Assistant Manager - Floating

$19.1 - $22.1 per hour

Goodwill

Assistant Manager - Floating Full Time - Owings Mills & Surrounding Locations $19.10-$22.10/hour + $1.50/hour bilingual differential (English/Spanish) Job Summary Goodwill Industries of the Chesapeake is seeking a Retail Assistant Manager - Multi‑Site (Floating) to support daily operations across multiple store locations, including Ellicott City. This role provides leadership coverage, operational continuity, and staff supervision in stores experiencing vacancies, absences, or increased business needs. The Floating Assistant Manager helps drive sales, production, customer service, and team performance while ensuring consistent execution of Goodwill standards. This position also serves as acting Store Manager when the Store Manager is not on‑site. What You'll Do - Support Store Managers across multiple locations in all aspects of store operations and staff supervision - Provide leadership coverage to ensure consistent execution of policies, procedures, and customer service standards - Serve as a lead greeter and set the tone for excellent customer and donor service - Assist with interviewing, onboarding, training, scheduling, coaching, and performance management - Help achieve sales goals while managing labor and operational expenses - Direct production workflow to meet donation processing, colorization, categorization, pricing, rotation, and salvage targets - Implement floor plans, visual standards, and seasonal merchandising strategies - Resolve escalated customer...

Vacancy posted 10 hours ago
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