Data Analyst

Data AnalystThe Data Analyst supports the delivery of service to customers by ensuring the timely and accurate deployment of routine data files. Accountabilities include data file management responsibilities such as transmission of electronic records, as well as the intake, analysis, quality control, and loading of external data files from clients & business partners.Essential Duties and Responsibilities include the following. Other duties may be assigned.Administers and enforces IT standards, processes and policies;Acts as a subject matter expert when called upon and when representing the department;Provides guidance and mentoring to less experienced Data Analysts;Promotes continuous improvement by ensuring adherence to quality principles. Seeks out and actively participates in business initiatives that contribute to service excellence;Performs complex data analysis in support of ad-hoc and internal and external customer requests;Works with internal and external customers to understand analysis and reporting needs;Develops reports and data extracts of high levels of complexity from multiple source systems and data warehouse databases;Performs data analysis across multiple databases in order to make recommendations for client-specific problem solving;Delivers data products in report/ presentation format, or verbally, to customer specifications and timelines;Develops appropriate methodologies for collecting, analyzing, and presenting data;Uses and support database applications and analytical tools. Evaluates data quality, applications, and functions, produce output, maintain operation;Researches new data sources and analytical tools; contributes to new product development and improvement in product delivery and presentation;Provides input and support to Business Analysts in the development of client-facing standard reports and reporting tools;Performs frequent analysis of company data in order to identify trends, patterns, and anomalies in company or client profit, patient utilization, and other items that will assist the Senior Management Team in making decisions that will grow the company.Supervisory ResponsibilitiesNo supervisory responsibilitiesClient ResponsibilitiesThis is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBS/BA and 4+ years' experience or equivalent combination of education and experienceComputer SkillsDemonstrated experience using MS SQL queries, stored procedure and maintenanceMS Excel experience requiredBusiness Intelligence (BI) tools expertise requiredAzure code base managementHealthcare (pharmacy data) experience requiredOther Skills and AbilitiesExcellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.Demonstrated ability to handle functional problems and difficult analytical tasks.Ability to effectively work well within a teamAbility to work effectively in a fast-paced environmentTakes input from supervisor and appropriately and accurately applies comments/feedbackAccurately employs our methodology and documentation toolsEstablishes responsible deadlines and personal work plans and manages time effectivelyMust work at a very high level of accuracyReasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Competencies To perform the job successfully, an individual should demonstrate the following competencies:ComposureDecision QualityOrganizational AgilityProblem SolvingCustomer FocusDrive for ResultsPeer RelationsTime ManagementDealing with AmbiguityLearning on the FlyPolitical SavvyPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., "close vision") to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes, or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).Work LocationThis position works from a remote location. Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.Working HoursThis is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.TravelThis position requires no travel; however, attendance may be required at various local conferences and meetings.The Perks:Medical / Dental / Vision / Wellness ProgramsPaid Time Off / Company Paid HolidaysIncentive Compensation401K with Company matchLife and Disability InsuranceTuition ReimbursementEmployee Referral BonusEqual Opportunity Employer, Male/Female/Disabilities/Veterans/OSHA/ADA:To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.