Hybrid IT Service Desk Leader — Elevate End-User Experience
Sargent & Lundy
Sargent & Lundy is looking for an IT Service Desk Manager in Chicago who will oversee daily operations of the Service Desk team. The role requires 10+ years of IT support experience with at least 2 years in a supervisory position. Key responsibilities include providing technical support, managing a team, and ensuring high levels of customer satisfaction. This position offers a flexible hybrid work schedule, requiring 3 days a week in-office and 2 days remote. Proven leadership, excellent communication, and problem-solving skills are essential. #J-18808-Ljbffr Sargent & Lundy
- A leading technology company is seeking a Service Desk Analyst to resolve support tickets and ensure a high-quality end-user experience. This role involves troubleshooting Windows... ...tickets. The ideal candidate has 3-5 years in IT Support, excellent customer service skills,...UxWork at officeRemote workFlexible hours
$195k - $243.5k
...in Chicago is seeking a Director of IT Infrastructure & End User Services. This senior leadership role... ...possess 8-10+ years of progressive IT experience including 5+ years in leadership, with... ...excellence. The position offers a hybrid work schedule and a competitive salary...Suggested- ...engineering firm in Chicago seeks an IT Service Desk Manager to oversee daily operations of... ...implement process improvements to enhance user experience. The ideal candidate has over 10 years... ...-focused mindset. This role offers a hybrid schedule with three days in the office...UxWork at office
- ...IT Service Desk & End User Device Manager This role owns everything related to end user devices and the service desk that supports these... ...challenge you to provide best in class service and end user experiences from the technology you will recommend and support,...UxRemote work
$195k - $243.5k
...level of legal service to our clients,... ...work. We offer a hybrid schedule, career... ...for a Director of IT Infrastructure & End User Services in our... ...well as lead help desk/service... ...the accountable leader for enterprise infrastructure... ...security, user experience, and cost...UxFull timeWork at officeLocal areaRemote workWork from home- ...Exchange, Ltd. is seeking an experienced IT Service Desk Manager in Niles, Illinois. This role... ...Candidates should have at least 7 years of experience in IT Service Desk environments and... ...compensation and benefits including a hybrid work environment. #J-18808-Ljbffr Bradford...
- ...ProPharma offers an end-to-end suite of... ...and monitor User Account Management... ..., forms, service catalog items, SLAs... ...support efficient IT service management... ...enhance user experience and service delivery... ...Global Service Desk function,... ...offices to work on a hybrid basis and spend...UxWork experience placementWork at officeRemote work
$112.28k - $157.19k
...successful S/4HANA go-live, our IT organization is leading the... ..., endpoint security, and end-user experience optimization. The architect... ...to perform their jobs across hybrid and distributed environments... ...vendors to evaluate new devices, services, and EUC-enhancing...Ux$65.65k - $118.68k
Description The IT Support Specialist‑Senior... ...provides Tier 2 and Tier 3 end‑user support services under the SEC ISS... ..., improve user experience, and sustain mission... ...laptops, mobile devices, desk phones, and printers.... ...Triage, prioritize, elevate, and coordinate resolution...UxPermanent employmentContract workWork at officeRelocationRelocation package- ...Product Designer for a 6-month position with potential extensions. This hybrid role is based in downtown Chicago and involves end-to-end product design focused on user-centered ordering experiences. Ideal candidates will have 2-5 years of UX design experience, strong skills...UxContract work
$97.86k - $149.51k
...design, and consulting services for both traditional and... ...for a motivated Service Desk leader to join our growing IT organization to improve... ...capabilities and frictionless end user experience .? Role Overview... ...offers the flexibility of a hybrid schedule with the...UxHourly payWork at officeLocal areaRemote workFlexible hours3 days per week- ...is a technology services company providing... ...repair, managed IT support, and help desk services for residential... ...team. This is a hybrid role: your... ...accountability Perform end-of-day board... ...5 questions, and user account... ...next Clients experience a single, reliable...Full timeDay shift
- ...Manager Of It Change Management The Manager of IT Change Management will promote IT service excellence and enhance end user experience with new and changing technologies by successfully managing... .../Local IT Managers, and Service Desk personnel to ensure clear, transparent...UxWork at officeLocal area
$22 - $27 per hour
...is a technology services company providing... ...repair, managed IT support, and help desk services for residential... ...team. This is a hybrid role: your... ...accountability Perform end-of-day board... ...5 questions, and user account... ...next Clients experience a single, reliable...Hourly payFull timeImmediate startDay shift- ...in Chicago is looking for a Senior Front-End Engineer to lead initiatives on their platform. This role involves enhancing user experience through scalable front-end systems and mentoring... ...and TypeScript. The company offers a hybrid work environment with equal opportunity...Ux
$100.01k - $144.19k
...design, and consulting services for both traditional... ...for a motivatedService Desk leaderto join our growingIT... ...and frictionless end user experience. Role Overview The ITServiceDesk... ...with other IT functions to deliver... ...the flexibility of a hybrid schedule with the expectation...UxHourly payWork at officeLocal areaRemote workFlexible hours3 days per week$175k - $225k
...owned financial services firm founded in... ...Engineering and Help Desk, ensuring high... ...and Azure) and hybrid infrastructure... ...Oversee day‑to‑day IT infrastructure... ...response times, and user satisfaction... ...incidents Help Desk & End User Services... ...end‑user experience through efficient...Ux$105k - $115k
The Senior IT Engineer plays a critical... ...the intersection of end-user support and... ...delivering a seamless experience for both onsite and... ...optimizing Microsoft 365 services, overseeing... ...initiatives, and helps elevate team capability... ...health. Support hybrid identity and...UxWork at officeRemote work$110k - $150k
Support Supervisor, IT page is loaded## Support Supervisor... ...and manages regional service desk and onsite support... ..., and maintains high user satisfaction while upholding... ...that enhance user experience, operational efficiency... ...Supervisor ensures that end-users—from analysts to...UxWork at officeRemote work$67k - $75k
...Consulting Group partners with leaders in business and... .... What You'll Do The IT Service Specialist plays a... ...with a strong focus on user experience Supporting a broad range... ..., printers, standing desks, and office... ...deploying, and maintaining end‑user devices in line with...UxFull timeWork at officeLocal area- ...life balance. Being a Service Desk Analyst at iManage... ...serve as the face of IT in our Bangalore, India... ...ownership of the end‑user support experience from first contact to... ...requests, know when to elevate, and stay connected to... ...personal data: #LI-SR1 #LI-Hybrid #J-18808-Ljbffr...UxCasual workWork at officeRemote workWorldwideFlexible hours
$100k - $125k
A leading cannabis company is seeking a Service Desk Manager to oversee IT support personnel in Chicago. This role requires managing a team, ensuring... ...in IT service management, strong leadership skills, and experience in building efficient processes. This remote position...Remote job$102.6k - $193.43k
...Engineering Manager - Front End (Hybrid in Oak Brook, IL)Applylocations... ...Group (CG) is a global leader in intelligent access and Blackstone... ...competitive and interactive user experience. The ideal person will have... ...* Expertise in RESTful services and the JSON file format is...UxTemporary workSecond jobLocal areaRemote workWorldwide- ...dependable and customer-focused IT Support Analyst to provide... .... This role is hands-on and user-facing, focused on day-to-day... ...onsite, communicating clearly with end users, and operating within... ...ensuring a positive end-user support experience. Work Environment This...UxFull timeContract workWork at officeRemote work
- ...Creation! Director, IT Service Management... ...6 Work Modality: Hybrid - 3 In-Person Job... ...desktop engineers, the end‑user technology acquisition... ...service desk - all total comprised... ...Education and/or Work Experience • Bachelor’s... ...educates ethical leaders who think critically...Hourly payFull timeWork experience placementWork at officeLocal areaRemote workFlexible hours
$100k - $125k
...The Role The Service Desk Manager will manage a team... ...Service Desk Analysts and IT support personnel,... ...technical issues, optimal user experience, and adherence to ITIL... ...resources, to enhance end-user support.... ...of age #LI-HYBRID The pay range is competitive...UxWork at officeRemote workNight shiftWeekend work$25 - $40 per hour
...highly professional, service-oriented Identity... ...(IAM) Analyst and IT Support Analyst to... ...supporting senior leaders and end u with a high... ...environment End User & Desktop Support... ...documentation, and end-user experience • Assist with... ..., not just a help desk • Devices,...UxWork at office- A leading ingredient solutions company is seeking a Senior Manager, Global Service Management & Digital Experience in Westchester, IL. In this role, you will lead global IT Service Management initiatives and enhance digital experiences for employees. Ideal candidates will...Flexible hours
$52.11k - $57.57k
...technical assistance for end‑user hardware and software... ...cases to higher‑level IT support teams as... ...to higher‑level help‑desk or service‑desk teams. Document... ...years of end‑user support experience in a help‑desk or service... ...Program (PSLF) Hybrid work environment allowing...UxWork at officeRemote workFlexible hours$58.5 - $90.68 per hour
...Manager, IT Applications - Radiant... ...and years of experience, among other factors... ...am - 4:30pm Hybrid Position... ...implementation services of solutions specific... ...of patient and user experience and... ...Manages end-to-end activities... ...relationships with domain leaders to understand...UxHourly payFull timeContract workFor contractorsWork experience placementLocal areaMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hybrid IT Service Desk Leader — Elevate End-User Experience. Be the first to apply!
- food service coordinator Chicago, IL
- service lead Chicago, IL
- IT service desk coordinator Chicago, IL
- early intervention service coordinator Chicago, IL
- family service coordinator Chicago, IL
- service team leader Chicago, IL
- service coordinator Chicago, IL
- member services coordinator Chicago, IL
- resident service coordinator Chicago, IL
- product designer ux ui Chicago, IL

