IT Service Desk Manager — Hybrid Leadership & Support
Sargent & Lundy
A leading consulting engineering firm in Chicago seeks an IT Service Desk Manager to oversee daily operations of the IT Service Desk team. You will supervise a team, manage technical issues, and implement process improvements to enhance user experience. The ideal candidate has over 10 years of IT support experience, with strong leadership skills and a customer-focused mindset. This role offers a hybrid schedule with three days in the office, ensuring a balanced work-life environment. #J-18808-Ljbffr Sargent Lundy
Vacancy posted 21 hours ago
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