Program Operations Specialist

To support the School of Nursing's student affairs and academic program functions, the full-time Program Operations Specialist will manage operational programs, systems, and processes, ensuring effective communication and coordination among stakeholders while working in a hybrid environment. Key Responsibilities Administer admissions-related operational processes and serve as the first point of contact for prospective students Develop and maintain records management procedures and documentation standards for student records Lead the administration of the centralized communications intake and ticketing system for student affairs Required Qualifications Bachelor's degree in business administration, public administration, education, social sciences, communications, or a related field Two years of experience in program administration, program operations, or higher education administration Experience developing and implementing operational procedures and workflows Demonstrated ability to independently interpret and apply established policies and procedures Strong organizational and project-management skills with the ability to manage multiple priorities