Dental Front Desk Administrator

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Paid time off
• Profit sharing

Dental Front Desk Administrator

Location: Little Neck, NY

We are seeking a highly organized, professional, and personable Dental Front Desk Administrator to join our growing dental team. This multifaceted position combines front desk responsibilities with dental insurance coordination and plays a vital role in creating an exceptional patient experience.

The ideal candidate is friendly, articulate, dependable, and detail-oriented, with strong communication skills and the ability to thrive in a fast-paced dental environment.

Key Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage daily front desk operations efficiently and accurately
• Answer incoming phone calls and respond to patient inquiries courteously
• Schedule and confirm appointments
• Verify dental insurance eligibility, benefits, and coverage
• Submit, track, and follow up on insurance claims
• Assist patients with billing questions and financial arrangements
• Collect patient payments and maintain accurate records
• Ensure patient information is updated and documented correctly
• Maintain a welcoming, organized, and patient-focused office environment
• Collaborate effectively with doctors and team members to support smooth office operations

Qualifications

• Dentrix experience required
• Previous experience in a dental front desk, insurance coordination, or dental office management role required
• Strong knowledge of dental insurance verification, claims processing, and patient billing
• Excellent communication and interpersonal skills
• Professional, friendly, and dependable demeanor
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and prioritize responsibilities effectively
• Team-oriented mindset with a positive attitude
• Reliable transportation and ability to commute to our office location

What We Offer

• Competitive compensation based on experience
• Supportive and team-oriented work environment
• Opportunity for professional growth and development
• A modern practice committed to outstanding patient care

We look forward to meeting candidates who are passionate about delivering excellent customer service and helping patients navigate their dental care experience.