MEDICAL ASSISTANT

Job Posting

Sign On Bonus for External Candidates ONLY - $1000.00

Location/Department: Outpatient Clinic

32 hours per pay period

Job Summary:

Performs a wide range of clinical duties while assisting the provider in giving quality care in a medical office setting. Primary responsibilities include: gathering of patient data, charting, preparation & review. Will demonstrate the knowledge required to provide age appropriate care for the patients served in the practice. Must complete required computer training & develop a strong working knowledge of the patient chart in the EHR to be aware of health insurance guidelines for pre-authorizations, referral processes, & have ability to schedule diagnostics/specialist visits as ordered by the provider. Requires experience in a medical care setting interacting with patients & their families, detail oriented, having the ability to stay focused, caring, responsible, & organized.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Uses only approved abbreviations.
• Understands patient safety goals & actions taken.
• Uses 2 patient identifiers before giving treatments, demonstrates process.
• Understands read back of critical lab values & can state process.
• Accurately calls report to MD as warranted by condition; reports to other providers as needed.
• Reports adverse events including near misses as appropriate.
• Uses final verification before invasive procedures & can verbalize correct process & documents in EHR.
• Reassesses patient in response to changes in condition after intervention as needed & documents in EHR.
• Assists front office if needed to verify insurance information & demographics in a manner that upholds principles of privacy.
• Documents records in a timely, accurate, & private manner according to protocol with the EHR.
• Schedules patient's appointments & procedures.
• Assists patients into exam rooms in a prompt, efficient, & friendly manner.
• Takes vital signs & prepares patient for exam in an accurate & appropriate manner.
• Transports patients safely & efficiently.
• Assists as needed with patient care as requested including set-up & tear down of procedures.
• Prepares & mails appropriate preparation instructions to patients.
• Inquires & documents in patient's health record as appropriate regarding x-rays & test results for patient appointments.
• Assists the patient with maintaining an updated medication record.
• Assists in the education regarding medications & their side effects.
• Demonstrates knowledge of isolation procedures.
• Cleans & maintains equipment according to policy.
• Transports instruments & equipment in a safe manner.
• Prepares specimens for lab in a safe & timely manner.
• Checks & puts away sterilized instruments accurately.
• Cleans exam rooms in a safe & efficient manner.
• Determines call direction in an accurate, efficient, & friendly manner.
• Takes accurate messages & delivers in a timely manner.
• Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls.
• Confirms all upcoming appointments by phone or automated call log.
• Maintains appropriate statistics for patient care.
• Schedules, acknowledges, & edits all physician schedules on computer system.
• Assists front office as needed, retrieves/ handles voicemail messages as appropriate in a timely manner & documents all encounters with patient in health record.
• Sorts mail and delivers to physician areas.
• Organizes & retrieves referral letters & information pertinent to the patient's care including information from the EHR & scans.
• Assists in complying with pre-certification needs for testing & therapies.
• Stocks rooms with appropriate supplies as requested.
• Maintains security systems as appropriate.
• Takes responsibility for ordering & maintaining supplies & equipment as requested.
• Acts as liaison between provider & patient, communicating essential instructions given by provider & implementing patient education.
• Monitors office compliance with OSHA & lab proficiency testing for CLIA.
• May perform insurance pre-authorizations.
• Attends 75% of scheduled department meetings or reviews written minutes of those meetings not attended.
• Maintains & reviews timecard timely. Communicates adjustments/changes to Manager, as appropriate.
• Demonstrates correct & safe technique in the use of equipment according to specific product information & policy & procedure manual. Attends in-services as offered/needed.
• Maintains current BLS certification.
• Able to locate department policies and procedures.

Required Skills/Abilities:

• Strong customer service skills; effectively communicates both verbal & written.
• Exceptional organizational skills
• Able to perform basic medical assisting skills, including EKGs & venipuncture
• Able to use computer & office equipment.

Education and Experience:

• Additional training beyond high school
• Medical certification is preferred.
• Minimum of 1 year relevant work experience preferred

Physical Requirements:

• Frequent walking, sitting, standing, reaching, talking, & use of hands

Occasionally may need to lift up to 25 lbs

Qualifications:

Education:

Required: High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.