Office Assistant
Corewell Health
Job Summary
Under general direction, performs functions related to front desk activities including (but not limited to): scheduling appointments, registration, billing functions, insurance authorizations, phone communications, data entry into Epic/Mosaiq data systems, Filing, scanning and retrieving medical records, faxing, copying, and collating correspondence. The office assistant performs responsibilities in accordance with departmental procedures to ensure efficient front desk operations, which embody our service orientated philosophy and promotes patient /customer satisfaction.
Essential Functions
Greet and register patients, answer and direct phone calls, verify patient demographic and insurance information, update computer files.
Preparation of clinical forms needed for new patient consults & follow-up appointments.
Schedule patient appointments, and coordinate appointments between physicians, residents, physicists, and technicians, as needed.
Demonstrates competence in computer applications such as Epic, Mosaiq and Microsoft applications.
Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments and physician offices.
Copies/collates/staples/faxes/scans documents and correspondence for clinical staff delivery of patient care in the electronic medical record; Epic and Mosaiq.
Prepares medical record for release, in accordance with policy and procedure.
Participates in departmental special projects
Qualifications
Required
High School Diploma or equivalent
Preferred
1 year of relevant experience 1-2 years in a clinical office setting
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak
Department Name
Cancer Admin - Diversified East WB Mkt
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
0.01
Hours of Work
Variable
Days Worked
Monday to Friday
Weekend Frequency
N/A
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