Front Desk Agent - Part-Time - Weekends

Description

Join us at Hampton Inn, where heartfelt hospitality meets personal growth. As a Front Desk Agent, you'll be at the heart of creating memorable guest experiences, working within a supportive and friendly team that's part of a globally recognized hotel brand. We offer on-the-job training and opportunities for future advancement, ensuring you can grow your hospitality career with confidence. Every day, your efforts will be appreciated in our welcoming, team-oriented culture. Let's make every guest feel at home together.

Responsibilities

• Greet and check in guests with professionalism and warmth.
• Manage guest check-outs and ensure billing accuracy.
• Respond to guest inquiries, requests, and complaints promptly.
• Handle reservations, cancellations, and room assignments.
• Communicate effectively with housekeeping and maintenance staff.
• Balance cash drawer and perform daily shift audits.
• Maintain a clean, organized, and safe front desk area.

Qualifications

• Previous front desk or customer service experience preferred.
• Strong communication and problem-solving skills.
• Must be able to work weekends (Saturday and Sunday availability required).
• Reliable, punctual, and able to work independently.
• Ability to handle stressful situations calmly and professionally.
• Comfortable using computers and hotel management systems (training provided).
• High school diploma or equivalent required.