Engagement Manager
$160k - $180kInizio Partners Corp
About the job Engagement Manager - Fraud Strategy Location: San Francisco, CA (Hybrid: 2-3 days from office/ week) Compensation: $160k - $180k + 15% Bonus Role and Responsibilities: As the Fraud Strategy Engagement Manager, you will lead the design and optimization of fraud detection and prevention strategies across the lifecycle (application, account, and transaction). You will combine analytics, rules, and models to reduce losses and customer friction while partnering cross functionally to execute at scale. Serve as main client contact, engaging with C-level and senior stakeholders. Track fraud trends and funnels; refine rules/models to balance loss, approvals, and customer experience. Assess strategy performance (detection rate, false positives, manual review, referral) and recommend improvements. Monitor emerging typologies (ATO, first party, synthetic ID, mule/merchant) and adjust controls proactively. Own test and learn: design champion challenger tests; measure lift; codify winners. Oversee decisioning implementation on fraud platforms; ensure audit/controls and documentation. Align with Operations on case workflows, dispute/chargeback processes, and agent playbooks. Lead and plan analytical projects with offshore teams for smooth execution. Candidate Profile: 7+ years of experience in Marketing Data Science, along with in consulting, solution design and client management Unsecured lending experience with Banks / FinTechs Experience with fraud platforms (e.g., "Actimize/FICO/SAS") and feature engineering from digital/device/behavioral data Handson with rules design, model usage, segmentation, and A/B testing. Understanding of KYC/IDV, dispute/chargeback flows, and control/audit needs Demonstrable leadership ability, superior problem solving and people management skills Excellent communication, presentation and story building skills in a consulting setup Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply #J-18808-Ljbffr
$160.8k - $201k
As an Engagement Manager on Scale's Generative AI team, you'll be the face of Scale to the world's leading AI labs and model builders — the labs training the foundational LLM and agent capabilities defining the field.You'll own these customer relationships end to end:...SuggestedFull timeWork experience placement$159.2k - $238.8k
...Role Overview As an Engagement Manager at Harvey, you will lead AI transformation engagements at our most strategic accounts: elite law firms, Fortune 500 legal departments, and premier financial institutions. You are the person our largest customers trust to turn ambitious...SuggestedImmediate startShift workHarvey
San Francisco, CA2 days ago$200k - $300k
...audits, and policy comparisons, supporting customers writing over $15B+ in insurance premiums across all 50 US states . Role: Engagement Manager Location: San Francisco, US | On‑site (5 days in office) YOE: 4+ years of experience in consulting, customer success,...SuggestedFull timeWork at officeCrossing Hurdles
San Francisco, CA1 day ago$158.6k - $294.6k
...Business Engagement Manager (BEM) – Upstate NY Ecosystem From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever...SuggestedContract workLive inLocal areaRelocation packageNight shiftF. Hoffmann-La Roche AG
San Francisco, CA1 day ago$225k
...Scale AI, and top YC companies Build a massive, fast-growing business inside a company already serving millions The Role As an Engagement Manager on Handshake AI's Engagement Management team, you own the day-to-day relationship for a large frontier AI lab, working under...SuggestedFull timeInternshipWork at officeRemote workFlexible hoursHandshake
San Francisco, CA4 days ago- ...Oliver Wyman is seeking an Engagement Manager to lead client projects in the Telco + Quotient AI domain. You will guide teams, manage complex programs, and develop new business by delivering insights and high-quality deliverables. The role requires 4–7 years in strategy...
Oliver Wyman
San Francisco, CA3 days ago - ...About the role We're looking for an Engagement Manager, Life Sciences to own the success of our most important life sciences partnerships from first technical scoping through pilot execution, delivery, and expansion. This role demands scientific curiosity, operational...Remote work
Goodfire
San Francisco, CA5 days ago - ...dedicated to this function, they'll also be building the account management and customer health processes from scratch while helping shape... ...are met and feedback shapes our roadmap. Build the customer engagement function: Create account management, customer health, and...Contract work
AfterQuery
San Francisco, CA1 day ago $100k - $125k
...successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, we’re looking for an Engagement Manager to help our SMB customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact. You’ll...Work at office2 days per week3 days per weekMetaview
San Francisco, CA1 day ago- A leading AI company in San Francisco is seeking a Lead Deployment Strategist to tackle complex manufacturing challenges using AI. This role involves collaboration across teams to drive impactful decisions and implement innovative solutions. The ideal candidate has 2-7...
APIphany
San Francisco, CA1 day ago - ...Location : Onsite — San Francisco, CA Employment Type : Full-Time Job Title : Engagement Manager Company Overview We're building the AI workforce for the physical economy — AI agents that replace the manual coordination layer running on emails, spreadsheets, TMS, ERP,...Full time
Runbook
San Francisco, CA1 day ago - ...Agent Engagement Manager About the Role We are seeking our first Agent Engagement Manager at FurtherAI. This is a high-impact role based full-time, in-person in San Francisco. You will own end-to-end customer implementations—from kickoff through go-live and adoption—ensuring...Full timeContract workWork at office
FurtherAI Inc
San Francisco, CA1 day ago - ...Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. The Role Omni is looking for an Engagement Manager to help run delivery operations for our Professional Services team. You'll be the operational backbone behind how PS...
Omni
San Francisco, CA4 days ago $176.6k - $238.9k
...Secret security clearance.The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical...Local areaWorldwideFlexible hours- ...country where we have a legal entity.Your future teamThe Trust Engagement team is a globally distributed team of security & compliance... ...experienced and motivated people to help us meet our goals. As a Senior Manager, you will drive the growth and expansion of how we earn and...Work at officeLocal area
$90 per hour
.../hr. We're a team of 15 based in San Francisco, and we work with many leading research companies. About the role As an Engagement Manager, you will own key customer relationships across application-layer companies, research labs, and enterprise clients, serving as...Work at officeRelocation packageTerac
San Francisco, CA18 days ago- ...emerging AI labs, application-layer AI companies, and large enterprises building their own models. The Opportunity As an Engagement Manager, you will act much like the partner at a consulting firm, going out to acquire new accounts and carrying real commercial responsibility...Remote work
talentpluto
San Francisco, CA16 days ago $89.16k - $111.45k
Title: Audience Engagement and Membership ManagerReports To: Executive DirectorsDepartment: Snap StudiosSchedule Format - Location: Hybrid... ..., and emerging platforms.The Audience Engagement & Membership Manager will run Snap membership programs, build our presence on video...For contractorsCasual workFreelance- ...System that is redefining how the world’s largest enterprises manage frontline labor. Born out of a Stanford AI Lab, the company applies... ...existing accounts, and measurable ROI that moves stock prices. Engagement Manager Role Reporting initially to the Vice President of...Permanent employmentShift work
- ...science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's... .../ related field 3+ years customer-facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments...Work at officeLocal areaImmediate startRelocationRelocation package
$110k - $130k
...America’, Luminance is disrupting the legal profession around the globe. We are seeking an experienced and highly organized Engagement Manager to oversee a portfolio of enterprise customer implementations. This role is responsible for driving successful delivery across...- Our client, a fast-growing AI engineering firm building production-grade agents for enterprise, is hiring Engagement Managers to lead client engagements end-to-end. You'll be forward-deployed with billion-dollar clients, sitting across from C-suite executives, running the...Immediate start
- ...the future of AI. Our mission: make intelligence open and accessible to all. Role Overview We're looking for an exceptional Engagement Manager to drive the adoption of Reflection’s technology across enterprises. You will own the end-to-end AI deployment lifecycle, from...Contract workWork at officeVisa sponsorship
- About Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support. About Us Rho is the modern banking platform built for...
$100k - $200k
...Agentic AI can do in production - we ship real systems that run real business processes at scale. The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every...EMA
San Francisco, CA5 days ago- ...Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale. About the Role As an Engagement Manager, Handshake AI , you will own our most critical Frontier AI lab customer relationships from first scope through production...Full timeLive inWork at officeRemote workFlexible hours
$140k - $170k
TL;DR: We're hiring an Engagement Manager to help companies make full use of our AI-powered research platform. If you love building relationships, driving adoption, and making customers successful, let’s talk. Background Listen Labs is the world's fastest AI research platform...Summer workWork at officeFlexible hours- ...Pigment is the AI‑powered business planning and performance management platform built for agility and scale. We connect people, data,... ...to make an impact at scale, we’d love to hear from you. As an Engagement Manager, you will lead the delivery of Pigment implementations...
- We're looking for an Engagement Manager to own Paraform's customer relationships end to end. Engagement Managers are the face of Paraform for every customer once they're on the platform — you own the relationship, the revenue it generates, and whether that customer hires...
$200k
...This position is not eligible for Immigration Sponsorship at this time. Summary Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team. In this role, you will help power measurable outcomes for...Hourly payFull timeLocal area
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