Engagement Manager

Business Engagement Manager (BEM) – Upstate NY Ecosystem From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system. The Opportunity: The Business Engagement Manager (BEM) at Genentech is a crucial link between the company and financial decision-makers in the healthcare ecosystem. They represent the Genentech product portfolio and play a vital role in connecting with customers, including large provider institutions, as well as internal stakeholders like senior leadership and squads. The BEM leverages their expertise in account and contract management to lead and influence customers, develop and administer provider contracts, and identify partnership opportunities. They work closely with the Director, Healthcare Market (HD) to ensure appropriate contract terms and compliance. The BEM's deep understanding of the healthcare environment helps them navigate the complexities of the ecosystem and the internal dynamics of product and customer priorities. They represent current and potential future contracted products within the designated ecosystem. You will utilize advanced understanding of the contracting landscape and specific needs of provider healthcare systems and their financial decision-makers (FDMs) to identify and implement innovative win-win opportunities that support improved patient outcomes, lower costs, and improved quality of care. You will take accountability for provider contract administration within the ecosystem, including informing FDMs about contract eligibility and handling contract paperwork for provider onboarding. You will drive provider contract pull-through and communication within the ecosystem, ensuring that providers are informed about tier status, directional performance, and implications such as discounts and rebates. Educate stakeholders about payer formulary status. You will play a critical account management role by independently engaging, influencing, and partnering with senior financial decision-makers and other FDMs within ecosystem practices and health systems. This will not only advance business interests but also ensure a positive customer experience and perspective of Genentech as a partner and innovator. This is a field based role that will cover Buffalo to Albany and south to Binghamton and the southern tier. It is highly preferred that candidates live in the area for consideration. Who you are: Business, analytics or finance degree, Bachelor's degree level at minimum 8 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems), is required You will have advanced understanding of the contracting environment, encompassing the competitive landscape, economic/market factors, and legal/regulatory implications within the ecosystem. You will have effective project management and administration of multiple complex contracts involving various stakeholders (internal and external), while demonstrating strong collaboration, stakeholder management, and communication skills. Additionally, you will have proven inspiring, influencing, and leadership abilities applicable to both customer and internal audiences, including senior leadership, coupled with a solid understanding of external laws, codes, and company policies in the healthcare industry. Preferred Qualifications: MBA or other related graduate-level degree Strong account management skills, knowledge of the IDN's, and C-Suite experience in this area Discount and rebate programs and/or 340B Experience with GPO's, specialty pharmacies, and payers preferred Experience with multiple therapeutic areas Proven track record of analytical ability, operational excellence, and detail orientation You will have the ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation Relocation Benefits are not available for this posting This is a field-based position and overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business. The expected salary range for this position based on the primary location of New York is $158,600.00 – $294,600.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. Who We Are Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. The next step is yours. Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. #J-18808-Ljbffr