Data Center Technician - Madison, NC

Data Center TechnicianWhat success looks like in this role:The Data Center Technician's responsibilities include maintaining the data center's IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services. The ideal candidate for this role should possess a strong understanding of network infrastructure and data center operations. Familiarity with server installations and network updates is also required.Installing and configuring data center infrastructure including servers, racks, switches and other hardwareRegularly monitoring system performance and troubleshooting issuesPerforming regular maintenance and updates to systems, software, and hardwareEnsuring the data center's HVAC (Heating, Ventilation, and Air Conditioning) systems are operating efficientlyCarrying out routine network maintenance tasks, such as managing user accounts, permissions, email, anti-virus, anti-spamEnsuring the data center's power supply is consistent and reliableEnsuring data backups are completed and stored correctlyAssisting with disaster recovery operations in the event of power failures, fires, or other disastersDocumenting procedures, systems and network configurationComplying with and maintaining security standards within the data centerCommunicating regularly with other IT staff and management to report on status of the data center Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.Triage issues with direction from Dell SupportExecute plan of action from Dell Domain Engineer/L3Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case emailReseating parts, swap or replace partsServer Testing and validation (running diagnostics, capturing and uploading logs)Upgrading Firmware as neededParts locker management, manage inbound and outbound partsSpare parts management, separate from parts locker (during CW server deployments)You will be successful in this role if you have:High School Diploma or GED requiredMay require technical certification or Associate DegreeGenerally, 2-4+ years' experience in area of responsibility**MUST BE WILLING TO BE ONSITE 5 DAYS A WEEK IN LOCATION** Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success. At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.