Field Service Mechanic

Job Title

At TranSource, we recognize that our employees are our most valuable asset. We nurture a culture of education, health, safety and well-being, professionalism and communication.

TranSource benefits include:

• In-House Training Program + Manufacturer training & events
• Tool and Boot Allowance
• Competitive Pay with Productivity/Shift Incentive Plans
• ASE, OEM & CDL Pay Incentives
• Comprehensive benefit package including Medical, Dental, Vision, Life
• Short Term Disability Insurance available for employee and family
• 401K Plan Eligibility after 90 days
• Paid Vacation, Holidays, Bereavement Leave, Jury Duty Leave
• On Site Wellness Program teamed with Wake Forest Baptist Health
• Sponsorship Program
• Safe Work Environments
• Flexible Scheduling

The major duties & responsibilities include, but are not limited to the following:

• Providing service and customer support during field visits, dispatches, or in the shop.
• Performing all on-site installation, repair, maintenance and test tasks.
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with shop foreman/service advisor/service manager immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards.
• Road tests vehicles when required.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' vehicles are kept clean. Notifies Supervisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.
• Maintains and is accountable for all dealership-owned tools, computers, and manuals – (paper and electronic). Returns them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Must be able to fulfill essential job functions in a consistent state of alertness and safe manner and work alone out in the field.

Requirements

• Applicants must have a clean driving record and must pass a background check, DOT physical, and functional ability test. Class A or B CDL License is preferred.