Customer Experience Lead & Frontline Coach
John C Cassidy Air Conditioning
John C Cassidy Air Conditioning in Florida seeks a Customer Experience Specialist (CES) Lead to guide the CES team, ensure service quality, and support KPI performance. You will coach staff, manage escalations, and drive revenue through memberships and ancillary services while maintaining scheduling accuracy. The role emphasizes frontline leadership, real-time guidance, and adherence to policies within HVAC service operations. #J-18808-Ljbffr John C Cassidy Air Conditioning
Vacancy posted 9 hours ago
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