Loan Processor - Support

Job Description

Job Description

Position Overview

A growing mortgage company in Meriden, CT is seeking a detail-oriented Loan Processor (Support) to assist the mortgage operations team with processing residential loan applications from submission through closing. This role is ideal for someone with mortgage, banking, financial services, or administrative experience who thrives in a fast-paced environment and is committed to providing excellent customer service.

Key Responsibilities

• Support Loan Processors and Loan Officers throughout the mortgage loan lifecycle.
• Review loan applications and documentation for completeness and accuracy.
• Collect, organize, and maintain borrower documentation, including income, asset, credit, and employment records.
• Communicate with borrowers, lenders, title companies, attorneys, and third-party vendors to obtain required information.
• Monitor loan pipelines and follow up on outstanding conditions.
• Prepare and submit files for underwriting review.
• Ensure all documentation meets company, investor, and regulatory requirements.
• Update loan status information within the mortgage processing system.
• Assist with scheduling closings and final document preparation.
• Maintain accurate records and provide administrative support to the mortgage operations team.

Qualifications

• Minimum 1-2 years of mortgage processing, mortgage support, banking, financial services, or related administrative experience preferred.
• Knowledge of residential mortgage lending processes and documentation is a plus.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to manage multiple files and priorities simultaneously.
• Strong customer service orientation and professional demeanor.

Preferred Skills

• Experience working with loan origination systems (LOS).
• Familiarity with underwriting conditions and mortgage compliance requirements.
• Ability to work independently while collaborating effectively with a team.
• Strong problem-solving and follow-up skills.