On-site Staffing Specialist
Surge LLC
On-site Staffing Specialist (Recruiting, Customer Service & Sales)Surge Staffing is seeking an energetic, motivated, and customer-focused On-site Staffing Specialist to join our team. This is a full-time, permanent internal position responsible for supporting client workforce needs, recruiting top talent, and providing exceptional customer service to both clients and temporary employees.The ideal candidate is a relationship-builder with strong communication skills, recruiting experience, and a sales-minded approach to customer service. If you thrive in a fast-paced environment and enjoy helping people find meaningful employment while supporting client success, we encourage you to apply.Position SummaryAs an On-site Staffing Specialist, you will serve as the primary point of contact for employees and client management at an assigned customer location. You will recruit, interview, onboard, and support employees while ensuring workforce needs are met and client expectations are exceeded.Shift Schedule: Monday-Friday 11am-7:00pm (1 hour break)Key ResponsibilitiesDeliver exceptional customer service to clients and temporary employeesRecruit, interview, screen, and onboard qualified candidatesSource talent through job boards, resume databases, referrals, and recruiting platformsMatch candidate qualifications and skill sets to client workforce needsMaintain a strong onsite presence and build relationships with client leadership and employeesConduct new hire orientations and employee onboardingMonitor attendance, performance, and employee retentionAddress employee concerns, questions, and workplace issues in a timely and professional mannerConduct regular follow-up with employees and client contacts to ensure satisfactionAssist with workforce planning and staffing forecastsPerform administrative tasks including documentation, reporting, and employee record maintenanceSupport client retention efforts through exceptional service and communicationAssist with business development opportunities and account growth initiativesEnsure compliance with company policies, procedures, and employment regulationsQualificationsRequiredMinimum 1 year of sales, customer service, recruiting, or staffing experienceHigh school diploma or equivalentExcellent communication and interpersonal skillsStrong phone presence and professional demeanorAbility to multitask and prioritize in a fast-paced environmentReliable transportation and ability to travel locally as neededProficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPointAbility to work independently and collaboratively within a team environmentPreferredPrevious staffing, recruiting, talent acquisition, human resources, or workforce management experienceLeadership or supervisory experienceExperience working directly with clients in a service-driven environmentIdeal CandidateWe're looking for someone who is:Customer-focused and relationship-drivenEnergetic with a strong work ethicProfessional and dependableOrganized and detail-orientedSales-minded and results-drivenComfortable working under pressureSkilled at problem-solving and conflict resolutionPassionate about helping people succeedSkillsRecruitingStaffingTalent AcquisitionWorkforce ManagementEmployee RelationsCustomer ServiceSalesHuman ResourcesInterviewingOnboardingAccount ManagementRelationship BuildingMicrosoft OfficeWhy Join Surge Staffing?Full-time, permanent positionCareer growth and advancement opportunitiesDynamic and team-oriented work environmentOpportunity to make a direct impact on employees and client successEqual Opportunity EmployerSurge Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge Staffing is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the employment process.
$46.92k
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