Surveillance Manager

Job Description

Job Description

Do you have experience in Video Surveillance or Loss Prevention and are ready to take your career to the next step? Apply now for this rare opportunity at Mark Twain Casino. 

EMPLOYEE BENEFITS INCLUDE:

• Free Food, Employee Discounts, Team Celebrations, Awards, and more...
• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.

JOB DUTIES

SUMMARY :

Responsible for the security and integrity of all games, and to protect the company’s assets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Responsible for the safety and security of guests and employees.
2. Protect the company’s property and assets.
3. Perform all surveillance related duties for the casino and property.
4. Supervise, schedule and train surveillance observers.
5. Surveillance observation of sensitive areas.
6. Provide closed circuit television monitoring for all money drops and collections.
7. Operate the closed circuit television monitoring system.
8. Casino floor games protection.
9. Write complete and accurate reports.
10. Perform any reasonable request made by management.
11. Meet attendance requirements of the job and adhere to policy and procedure.
12. Keep work areas clean and free of safety hazards, debris and litter.
13. Perform all job functions in a safe and reasonable manner.
14. Maintain proper department uniform, appearance and grooming standards.

SUPERVISORY RESPONSIBILITIES

Supervises all Surveillance Operators and Techs. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required. Must possess strong interpersonal and communication skills. Previous casino surveillance experience required. Must have detailed knowledge of closed circuit television monitoring systems and operation as well as knowledge and understanding of laws and regulations relating to gaming and alcohol. Must present a well groomed professional appearance and attitude. Must be able to read, write, speak and understand English and have proficient writing, grammar and punctuation skills. Must be computer literate in a variety of computer programs. Must have a friendly, outgoing personality.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain a Level I Missouri Gaming License 

LANGUAGE SKILLS

Must be able to effectively communicate in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

COMPUTER SKILLS

Must have Microsoft Office experience and basic computer skills.

REASONING ABILITY

Planning

Remembering Details 

Using Arithmetic 

Reading 

Directing Others 

Making Decisions 

Discriminating Colors 

Working Rapidly 

Working at Various Tempos 

Concentrating Amit Distractions 

Remembering Names and Faces 

Examining and Observing Details 

PHYSICAL DEMANDS 

Standing 

Sitting 

Walking 

Reaching 

Bending/Stooping

Kneeling 

Stretching 

Carrying 

Pushing 

Pulling 

Turning 

Balancing

Lifting 50 lbs. 

Observing

Hearing

WORK ENVIORNMENT 

Inside

Outside 

Dry 

Wet

Changing Temperatures 

High Places 

Hazards 

Dirty 

Noisy

Bright Flashing Lights 

Secondary Smoke 

 

 

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.